Direct Satellite Network Solutions

1 complaints

Customer is extremely frustrated with Direct TV service representatives who have been unable to activate cable boxes for weeks despite landlord's attempts to add additional service. The complaint centers on employee incompetence and poor customer service quality.

Generated 7 days ago

Common Issues

40% (0)
don't knowpoor excuse for employeesshould be fired
35% (0)
activate boxesgive brand new boxestrying weeks now
25% (0)
don't know their asspoor excuse for employeesnot wanting to help

Complaints

Virginia Darlene and Danny J Sellers

Jun 17, 2020
0

Me and my husband is filing a complaint for our landlord to Direct TV services. He has been trying weeks now to give me and my husband cable service by simply either activate there boxes we have here or give brand new boxes and cards for us.

See our landlord has service he is trying to add a extra box for us to have service plain and simple. But these people he talks too don't know their ass from the hole in the ground. They are poor excuse for employees and should be fired for not wanting to meet a customer demands.

They promised our landlord several times they will come out to give new boxes for our place that is in the back of his house. These times they failed and cancelled their appointment of even coming here. I want to ask why and how come?

If he wants extra boxes for other TV'S…