Deutsche Bank Trust Company Americas logo

Deutsche Bank Trust Company Americas

5.0
2 complaints

Address

60 Wall Street New York, NY 10005 United States, New York, NY, 10001

Customer is confused about an unexpected $38 commission fee deducted from their international wire transfer that reduced the received amount from $245.44 to $207.44. This fee was not charged previously, causing frustration and a request for explanation.

Generated 4 days ago

Common Issues

100% (2)
commission38 usdunexpected charge
100% (2)
ordered amountamount received207.44
100% (2)
didnt happen beforewhyunclear charges
100% (2)
beneficiary customerwire transfercross-border payment

Complaints

Deutsche Bank Trust Company Americas logo

Vasiljevic Igor

Jan 17, 2024
0

Why did i pay the 38 usd commission? it didnt happen before. 2024. original ordered amount 245,44 amount 207,44 beneficiary customer Igor Vasiljevic rs35150123202145812264 Thank you