I purchased my dress a few months ago because i was so excited and couldn’t wait to find the dress.
Well i was told by my sales girl that alterations was included in the price i paid for my dresses, only to find out today from the alterations woman that it is not!
Im so pissed and i will never recommend or ever shop at one of your stores ever again!
I hate being lied to!
Seriously.
Multiple times contacted and nobody will answer me back!
Poor Service....
Meaning my daughters dress cost $1,600 then you gave her the wrong wedding dress it is suppose to be a Ball Gown Wedding Dress instead you send her through Davids Bridal a Gown Wedding Dress ); then next thing eveything went just wrong even the tailor new the is a rip on my daughter dress and refused to sew the bottom of the Wedding Dress who does this your company Davids Bridal in Springfield, Mo please make another fitting and this sew the dress or please send her the right wedding dress and just think some other young lady is crying and so, is my daughter and this her Wedding.
I had to iron my own dress on my wedding day.
They charged me 40.
To have it iron.
I was to pick it up at 1100 was not ready till 1130
We purchased a dress at 1300 and a veil for almost 200.
The experience was great with our stylist.
It was very busy being a Saturday 1/27.
The check out process took a long time.
No big deal We where then told it would be 20 weeks before may daughter would get her dress.
The veil would be in anytime.
Well the veil came in and my other daughter picked it up for her.
1/31 She brought it home and I looked at the bag which was worn veill was rolled in bag comb was bent in every different direction.
Def shop worn.
I was told we where getting a new one.
Rest assured!!
Well I called David's Bridal spoke with manager Abigal, and she again assured me that once she received it she would order a new one.
Then we had the issue of getting it back to her.
She said she would get back to me…
The store's manager on 23rd and 6th avenue was rude and inconsiderate.
We had to change our venue due to hurricane Maria and she told me she has heard worse situation than ours.
She said that our layway cancellation qas gpibg to be refunded by mail and i specifically ask it to be put back on my card bevuase we needed the money and she said no!
She stated "i dont write the policies nor do i do the marketing, are you canceling or not".
I felt insulated and sadden for my special day.
I do not want to go back in there!
Really love David's Bridal.
This is not a complaint as much as a compliment for their service as we prepared for our wedding.
They took care of everything and the customer service was fantastic!
Highly recommend this company.
My wedding bells are going to ring on this Friday and I want to choose the best attire for the special occasion.
My friend suggested me about Davids Bridal and it's really awesome to step in there for wedding collections.
Davids Bridal is the ultimate brand for wedding dressess, bridesmaid dresses, prom dresses, tuxedos, shoes, wedding decor and also design wear accessories.
Online shopping, free shipping on all orders, mobile application services are also added to their special services to avail for all.
I recommend Davids Bridal is the best shop for your life's memorable events.