Phone
1-877-344-7529Website
http://www.cit.comAddress
11 West 42nd Street, New York, NY 10036-8002, New York, NY, 10036
Customer experienced extremely long wait times (40-50 minutes) when attempting to contact CIT Group's customer service to request paper statements. The complaint highlights frustration with poor service accessibility and inefficient processes that require phone calls for simple requests.
Common Issues
I have been trying to reach Customer Service throughout the day wait times are ridiculous, 40-50 minutes. My time is valuable I can not wait like I have nothing better to do. I am trying to get paper statements and your website states I must call to make that happen.
This is not how Customer Service should perform.