Chili's Grill & Bar

Nov2 I went to chills and ate and had a 4 beers and been going every day for one month. Yesterday was the worst. This manager came out and said to me you need to calm down and I said what did I do ?

I thought they was my friends but I guess not manager said lower your voice I said how can I do that when it is not raise Ed . she kept saying it so I said call to point she did not get her way so I did leave and never go back ever again.

I was so upset I came home and. Got sick I have never in my whole life been in trouble with the police . I will spread the word on her actions. She I think so gross . I’m so done !

59 plus a molted cake . On the kiosk we saw 2 sodas were charge separate and one meal was charge regular. We told our waiter about if and he took 15 min to come back then we told him the molted cake was not here yer and he said oh it was not a cookie you wanted so at that point we canceled our molted cake.

Then we told him about the bill and he said oh you didn't order your appetizer so it's charging you regular ,I reminded him at the beginning of order we told them one chips and salsa were to go so he went and brought a bag of chips and the salsa but stop to another table first then drops the bag of chips and pretended he went to change it but

gave us the same bag with broken chips we waited a long time for receipt to be corrected and no manager was onsite to talk to them there and then…

Ordered food to go, waitress left as credit card was being processed. I could not Finish process because I needed paper receipt and she was not there to facilitate process. I went to kitchen door where waitress went but could see no one, after awhile went back asked bartender for receipt.

Bartender said he couldn"t help me. I explained I wanted to leave, go next door and come back for food. Bartender left to get waitress came back and told me she would be right there. After awhile asked bartender again to help me, he stated waitress was making my food to be patient.

Explained again my desire to leave and come back for food. At this point I asked for manager, after awhile waitress finally shows up at the same time as the manager. The manager shows up and starts admonishing me to be…

00 e gift cards. 00 I was advised that the account was closed. I contacted guest services on numerous occasions since July 30,2021, and I was advised twice that it was used in Orange Park,Fla on 6/17/21. I did not use this gift card ,I live in NJ and was not in Florida at that time.

This was used fraudulently but Chili's keeps sending me robo responses. Ticket number 673013. are you as careless with my credit card information? Susan Banks

On 08/07/2021 I placed an order in person at chili's in Rivergate, Nashville Tn and I ordered the triple dipper w/ crisper's, southwestern eggrolls, and boneless buffalo wings also I ordered an order of eggrolls. My food was burned and over cooked, I've never experienced this with them before, so I called back and the manager name Tim said he would refund my money back to my card. I spent 29.13 that day and not yet have I received my money back on my card. Now when I call, it's the run around for me. I have spent tons of money with them ordering party trays once a month, I am very disgusted with this chili's right now and it is not permissable when people spend their hard earned money for food like that.

Thanks Sonja Crawford 615-545-9414

Food was cold missing salads missing other stuff salad was hot croutons were saggy call the store it’s been 25 minutes and still on hold never again we use to order every other weekend no more we work to hard to waist our money that way

The manager at chili's in Concord NC on Hwy 29. James is is named He is a complete jerk. He has had issues with me long as he had been there. Weather ive been at fault other he has. Nothing has been done to him.

He has ran me out of there.

We had a group of 7 ..4 adults 3 children we got seated and they have us menus and then proceeded to ignore us 20 mins later still no waiter or waitress to come and at least take our drink order. We flagged them down and everything nothing and at least 3 big tables around us we're dirty with old customers food and plates still on the table it was about 3pm we left at 3:34pm walked out. And it wasn't busy at all.

I wanted to try something different today… I placed a pay in store pick up order. Upon arriving I had to stand in line with people place orders in store and I already placed my order online. Then the young lady threw all my food in one bag and didn’t put the lid on my sauce cup tightly.

So my food is all over the place and I lost most of my order because of this.

Location Mason and I0 in Katy Tex. 77450. When we parked some lady came out of restaurant and told us we had to move the car because we were parked in take out space. No sign stating take out but moved anyway.

Then when we moved the car - Take Out was painted with what looked like a spray can on the concrete. Not only could you not see it from car it was hardly legible. We have been going to this location for years and most of the time the service is good.

The bar is sometimes not as clean as it should be. The major problem is the varnish on the bar. Always the bar is extremely sticky. You can hear other customers talking about it as well. The bar seriously needs attention.

To whom this may concerns, I went to Chilis located 14534 S Military Trail, Delray Beach, FL 33484 on Thursday June 17th at 10:30pm with my older friend and my baby, it was pouring outside and we knew chilis closes at 11pm and when we walked in this young lady sat us at a table and 5 mins later this young man name Briguel walked in with attitude and

said this section is close and moved us to a different section of the restaurant, so I took my son to the bathroom to change his cloths cause we were wet and Briguel walked up to us right by the bathroom and said you need to hurry and order cause kitchen is closing again with an attitude.

I kindly said, can I please sit down and I will tell you what we need in a min and he said NO you need to order now cause I don’t have time for this…

It was my son's 24th birthday and he wanted to come there. I called and they said they were searing in dining room. We got there had party of 8. And 2 kids. Then they said no party more than 6.

We asked for 2 separate tables manager said No. And they bar closed at 4pm. Very disappointed.

We visited Chili’s 5/31/21 on 24th ave. Norman, ok our table was 90/1 at 4:01 pm in the afternoon. Our waiter Luis was great, but was all alone waiting tables and bar tending, soon another waitress came over to our table and brought us some more chips, that we had ask for ,when my husband ask if he could have another Pepsi, she stated that they didn’t have Pepsi and

my husband said ok, so you have coke, she said that they were short handed, and he replied “sorry”. I then told her that I didn’t receive my tortillas, if she could ask for me, she snapped and said we are short handed, I then replied that that was’t our fault, she replied very loudly as she was walking away “ that it wasn’t her fault either!

The people sitting behind us committed to us about her behavior. We told our waiter…

Hello, me, my husband, and our 3 kids came there last week on friday night so of course it was busy. But our food was cold, undercooked, and our waiteress was non existent. We basically emptied our pockets for drinks to the bottom of the cup all night and cold food.

We couldn’t even find out waitress to complain so we just left. It’s sucks that we spent a small fortune for such a disappointment. Not to mention the fact that i had to hear 3 kids upset all night over our poor service.

We would like to receive a gift card or something of sort to make up for the experience.

We dine at chili's every mo. In fort Myers FL. Cape coral ft Myers and Arcadia I have been in business 38 yrs. Fire the mngr. Save the co. Reputation contact me anytime the place was dirty staff untrained no one gave a shit.

I received your email to purchase a gift certificate today and get 2 $10 gift certificates today only on 4/29/2021. I went through the process to purchase it about 6 times. I used multiple credit cards, and all my information was correct. Each time it rejected my information saying it was not correct. I called customer support and she was of little help. This is extremely frustrating. I finally was locked out. During a normal week we would purchase food from Chili's about once a week but I am rethinking this since this was so aggravating. Do you want our business?

Phil Thow

We used to go to Chili’s once or twice a week, now they are lucky if we go once or twice a YEAR! This place SUCKS! Don’t be surprised if they are the next chain to go out of business!

Today, we decided to try them again for lunch in Ellenton, Fl, the restaurant was LESS THAN 1/2 full and there was a 20 minute wait at 12:45pm. WHAT?? CRAZY! Someone needs to get a “operating partner manager” that knows who to schedule staff!

The fact that servers rely mostly on tips, it is probably the cheapest part (wages) of having servers available. I can totally understand waiting for a seat when any restaurant if FULL, when it is like this, it is POOR MANAGEMENT!!

When customers are walking away, you are LOSING MORE than just a coupe of dollars an hour that a server costs a restaurant. The “managing…

Ate at Stt Augustine Florida. Started with chips and salsa. The salsa was like water without any flavor. Asked for me and the bartender brought out the same thing. The chips were very greasy. Did. It eat it. Then the food came out.

There was a hair in my husbands entree. They did replace it but still charged us 50%. I was done with mine before his was replaced. It just wasn’t what we are use to eating at chili’s. Very dissatisfied and disappointed.

Owner Xavier Williams at Chili's Cedar Hill was very unprofessional and made up excuses for his staff when they were not attending customers and hanging up on them on the phone. Customer waiting for over an hour. He continued to argue with the customer and letting another staff member take him to the back when the customer was still speak to him like he was a child.

I am Kimlie Mitchell and I didn't receive my gift certificate as I was promised. I order my food by delivering on May 19th and I missed some items order of food that was already paid for (loaded mashed and blossom petals).

First I called the restaurant and they told me I had to call Door Dash and they asked me if I wanted a gift card or let the diver come back. I chose the gift card. Door Dash, a customer service agent had called Chili while I was on hold.

The agent returns back to me because Chili wanted my E-mail address, since Door Dash was not allowed to give my email address, she told me to call the restaurant and give them my E-mail. I called Chili's and it was told from my E-mail address that was given to the restaurant that I should receive my gift card on Monday.

I checked my…

THE PLACE IS MESSY TRASHY And I just got fired another employee smarted off to me while Manager was standing right there infront of me said nothing

We visited Chilis in Reno, NV on Mc Carren Blvd/ S. Virginia on 3/28/21. Our visit began with a long wait which we later discovered is because people were not cleaning tables. The floors were filthy and tables were covered with dirty dishes.

What used to be one of my favorite restaurants has not changed as I don't think it is close to a clean environment. What should have been a 45 minute dining experience was 2 hours as well!

Good Afternoon,

I ordered the Cajun Chicken Pasta add shrimp on March 18,2021. My noodles were sticky ,hard and old and my chicken was undercooked. I'm usually there 3-4 times a week because it's closer to my job. So when I called and tried to explain ,the rep told me hold on and never came back to the phone.

The bathroom is never clean. There has been one out of order for about a year or more. One of the sinks does not have any water pressure. These bathrooms need to be cleaned! This is disgusting! Look at even the toilet seat!

Was kept waiting 10 minutes at hostess stand on a Monday night. Had to give up a side item in order to put in order of soup that server could not figure out how to ring it up. Rude and unattentive staff.

Requested a table for two was told 30 min we said ok gave my phone number to get a text waited one full hour no text several other people did the same thing however they all got seated shortly I gave up and left I will not ever go back to chili’s in Rodgers AR again

, Florida when I received the order it was cold I ordered a 10 ounce steak medium rare and I have a piece of steak and burnt toast only about 5 inches long I tried calling back and they will not answer the phone for three hours this was the worst meal it was disgusting I paid $18 for a piece of steak and I got a hockey puck I couldn’t reach them all night so

I called back the following day they had me on hold for 20 minutes to speak with a manager and never picked up the phone this Chili’s is the worst experience that I’ve ever had and I have eaten in and taken out orders of Chili’s for many years the one on Cortez Boulevard is disgusting the help the manager in the Ford this place should be closed I wish somebody would get back to me because I would verbally like to tell somebody how…

We were never at that location before and WE WILL NEVER GO THERE AGAIN!! Thank you for giving me the opportunity to explain how upset we all were.

Ordered guiltless steak medium well it came out rare. The asparagus was cold not cooked at all. I also ordered 6 grilled shrimp which were omitted. The triple dipper buffalo wings were old as well as the southwest egg rolls.

I’m very frustrated and disappointed in chilis of thibodaux today

99 DELIVERY FEE GO GET THAT!!! Largo,FL 33778-2129 SERVER ADT I CALLED UR STORE AND SPOKE WITH UR MANGER WHO WAS NOT HELPFUL AT ALL TOLD ME TO BRING BACK HE WOULD RE COOK - SO I DROVE 7 MILES TO DO THIS TO NO AVAIL TO RECEIVE THE SAME HORRIBLE HORRIBLE FOOD - HE SAID HE HAD COOKED IT HIMSELF & SAID HE WAS COMPENSATING ME WITH A PIECE OF CHEESE CAKE WHICH HE COULD OF KEPT - JUST ADDED INSULT TO INJURY - I WILL NEVER NEVER EVER SPEND ANOTHER PENNY AT A CHILIS AND

I'M GOING TO TELL ALL OF MY FRIENDS WHAT A HORRIBLE HORRIBLE EXPERIENCE I HAD AS I LOST ALL OF THIS MONEY AND TIME TO IN THE END THROW EVERYTHING AWAY SHAME ON YOUR MANGER AT THIS STORE - UR PARKING LOT WAS EMPTY SO THEREFORE IT WASN'T DUE TO THE FACT THEY WERE BUSY AGAIN NEVER EVER WILL I SPEND A DIME WITH U PEOPLE

on 7/25/20 i called in my order and was told it would be ready in 20mins to pull up in the pick up area and someone would come to the car. i got there and the pick up area was full so i parked afew spaces down in the handicap area which i have a sticker for but at no time did anyone come to the car to even check if anyone in that area need help.

once she got someone they told her our order was still not ready yet then at that time is when someone came to the car for help let them know she was in line cuz no one ever came to help us at anytime. my daughter got the order and things were missing and she had to go back to the door 3 times.

the whole process take a hour to get our food and that was me calling ahead. 44. i understand what is going on in the world and try to support business in…

I try coming to the same place two weeks in a row service has been horrible. The first time they only had one worker. I can easily cook at home. I come out with the hopes to be in a peaceful environment.

I had not eaten out since quarantine begin in mid-March. I met my friend at Chili's in Delavan, WI (#1731) to order food to go. We ordered and paid separately at the "to go" window. I ordered the 3 for $10 selecting chips, bacon burger, diet Coke.

My friend's order was also 3 for 10 but with Margarita chicken. We gave our names, Ellen and Tammy, and phone numbers and they said they would call when the orders were ready. We waited immediately outside the door. After about 15 minutes we went in to check.

A different person from our original server (David) told us one order was ready, but we could pay while we waited. We laughed and said, we had already paid. She told us Tammy had, but Ellen (me) had not. I had the receipt in my hand and held it out.

She didn't look at it, just told me again…

I was at Lebanon tn with my husband, 2 sons,brother his wife an 18 month old son. We ask for a high chair an they told us we had to have 2 tables because it was ro many at a table.

Thats total crap right across from us was a table with 5 adults an a child in a high chair but they were black an we are white that is racist against use i will be contacting a attorney on this matter. Thank you we will never be back in a chillis again.

waited 45 minutes after notified time in parking lot for curbside order food refrigerator cold when recieved paid for in advance takes 7 to 10 days to get my money back on prepaid bank card wasted over 1 1/2 hors of my time to get sub par food that had to be returned $40 order without a single thing that could be consumed Bennington Vermont 05201 store explanation from manager being kitchen backed up on Friday night?

I have a charge on my card from June 11 and I keep getting promised the charge will be removed. It has been almost 3 weeks.

BEWARE! Absolutely do not go to any airport chili’s!!! No one was greeting anyone while a line of people stood outside so we finally passed everyone and went inside to sit down.... as I am writing this they are STILL standing in a line of 10 people!

Had to get up and go inside to order and when we did order two beers she poured them and then asked for... wait for it...... 98!!! Holy holy holy crap! 98?!! Chili’s you should be soooooo ashamed of yourselves!

You should literally just give yourself a slap in the face! What jerks you must be at corporate to decide this is an unacceptable to the highest degree! Screw you guys and know I will NEVER step foot in ANY of your establishments or ANY of your sister companies.

You have shown your colors and…

I had to wait 35 min for a table on June 20th my birthday outside because of virus but when I went in to find out status alot of people were waiting inside then our food was raw manager came to table in his jeans drooping down very unprofessional very dissatisfied this restaurant is on eastern Ave in Henderson nv very upsetting ruined by birthday

IT WOULD BE A ZERO FOR CHILIS AT INDIAN LAND SC WAS THEIR YESTERDAY AND AFTER 15 MIN. GOT NO SERVICE STAFF WAS STANDING AROUND DOING NOTHING WITH ONLY 8 CUSTOMERS IN THE PLACE. SO WE GOT UP AND TOLD THE HOSTESS WE WERE LEAVING BECAUSE WE NEVER GOT SERVIED SHE SAID HAVE A NICE DAY.

SORRY IM SURE THE OWNER WOULD LIKE TO KNOW

We did a togo order two Sats ago the 3 for 10 chicken pasta and rib meal it was over cook the chicken pasta was old not fresh we paid $33.43 for our food was very dissatisfied and it took to log they told us 15 mins and we was there and still had wait 20 mins

My Compliant: Today is my son birthday, (32) my baby boy. But you know what my oldest son birthday was 3 weeks ago, so I order the Dinner for 2 for his birthday. Everything was on point, we had ribs, he had steak, received the cookie/ice cream which was in a separated container which is great due to the COVID-19.

But this day was on a Saturday and he enjoyed his birthday meal very much and so did I so much I decided to treat my youngest son to Chili's again. Effective today was awful experience, 4/16/20 the son is 32 today, meal was terrible, he is simple to please, so I order us the same Dinner for 2 today for us.

Which was Salad for two, 1/2 ribs, fries, and SKLT Choc-Cookie/ice cream. The ribs was old and Very hard tried to cut it that was hard the meat was so dry. , the slaw wasn't…

We were in the process of moving my daughter into a new house and ordered 2 salad online. I ordered the Santa Fe chicken salad because I love the dressings. We got home and there were no dressings. Because we were moving in, we didn't have any other dressing in the fridge. I was beyond disappointed. My receipt no. is 980135. Please make this right.

I live within a mile from Chili's and visit often otherwise i will not be visiting again unless this is honored. Thank you!

I purchase one chicken Fajitas and one shrimp Fajitas. My chicken was over cook it was rubber and well we didnt get any shrimp at all but we got alot of bell peppers and onions. I got 1 cup of cheese and 1 cup of sour cream.

Which is probably a teaspoon. I wasted my money and time everytime I try this place I get some dog food. This is so sad.

I had dinner there last night and the waiter was good but the food was horrible. My shrimp fiesta was burnt up. Rice was cooked so bad that I couldn't eat it.

The Laplace location can have 20 tables open and still have a 20 minute wait to be seated and the managers are no shows when you ask to speak with one!!! Employees have attitude problems as well

A week ago for dinner a friend and I went to chili’s Bastrop Texas, we got the 3 for 10 and my friend said we could get a steak even though it’s not on the menu, you just have to ask for it. She asked our waitress and she said it was not a problem.

Today, me and my two coworkers (who all go to chili’s for lunch at least once a week) tired to get the steak on the 3 for 10 but the manager John came over and stated that it was not possible. I tried to explain that we just got it last week and all he wanted to do was argue and instead of nicely resolving the issues he was rude, condescending, and dismissive.

He then EMBARRASSED us in front of a large lunch hour crowd saying “ there is no need to make a big deal about it”. Please look into this Manager as neither myself or my coworkers will…

Today after church we went to Chilis to eat with another couple. They finally seated us with a menu. We picked out what we wanted and never saw a waitress or waiter. It wasn't crowded and around 12:10 pm. We saw one waitress waiting on people.

No one even looked at us. The man in our group went to the back to asked for help. They said ok but never got help and after waiting a while we got up and left and went somewhere else.

This is the second time we have had this happen. The other time was during the week and we left and went to Jalepeno Tree and got great service which we always do. Chilis is going down here and I have heard several people complain about their service here.

We were at Chilis in Marshall, Texas on Hwy. 59. Don't think I will try it again.

This is how businesses fail. My, from the beginning experiences with Chili's at their original location in Dallas have been wonderful. Never have done anything but sing praises and cheer the success and growth, This one location should be closed if problems are not remedied.

Multiple consecutive orders have been incorrect and inconsistent with what should corrected in quality control. Something is wrong there and you will not listen. Don't know what your numbers look like, but I would guess they are declining. Will continue to do so.

Please don't blame it on the market when numbers say it's time to close. You had the market, you just let it down and did not perform as expected. but fail to come to the game. Pity.

This is how businesses fail. My, from the beginning experiences with Chili's at their original location in Dallas have been wonderful. Never have done anything but sing praises and cheer the success and growth, This one location should be closed if problems are not remedied.

Multiple consecutive orders have been incorrect and inconsistent with what should corrected in quality control. Something is wrong there and you will not listen. Don't know what your numbers look like, but I would guess they are declining. Will continue to do so.

Please don't blame it on the market when numbers say it's time to close. You had the market, you just let it down and did not perform as expected. but fail to come to the game. Pity.

On 1/17/2020 I made an Togo order, and was told the order would be ready at 11:15 the order was not ready until 11:30 AM. One I got back to my job my order was wrong, and when I called back to the store the manager told me to bring the food back.

We only have 30 min for lunch. The bad thing is this is the second week in a row that I have had problems with my food. Now that they have a me the gift card I decide to go back and the same thing happen again.

It is ready an insult to give a person boneless chicken when you tell the cashier that you do not eat chicken off the bone.