Budget Trucks

I booked a 12' truck at: BUDGET OF OLATHE 1102 N ROGERS RD OLATHE, KS 66062

(913) 764-4098 Confirmation #: 1808227176397 On 3/11/19 for Sat., 3/16/19. Received a call this morning that they overbooked and now we don't have a truck to use.

Poor service!!!!!

The worst customer service I have ever had to deal with!!! I called to ask why I was charged for a tire that was driving off the Budget rental store and 15 minutes later the tire was flat.. All freeway may I add.. Ridiculous!!!!

By the way when I called again I was sent to the claims department st 6:32 and was hung up on due to they were closed.. So I called back again and was told they don’t close until 7pm .... this is past ridiculous!!!

So what I understand is that Budget can charge me for what ever they feel like charging me and just give me the run around!!!

00 on my account and I have rented and returned the truck. This is bad business. 00 in error please credit my card back. I picked up a truck in Orlando, FL RA #1808332681792 and it has been returned to the same pickup location Budget of Orlando Landstreet 2125 W.

Landstreet Rd, Orlando, FL 32809 please call Jacob to verify at 407-850-2521

I got one of your box truck on January 24,2019..4 the company i was working for was Freight Next Day !!! Im no longer driving for this company...because of been illegal i was running over a thousand miles...im also getting DOT involved in this matter ...i also was wondering if my name is on any of these truck rental from this company or yours...if someone could please give me a call @ 1-336-615-3721 if my name is still on the truck i would like a full investigation on this matter before DOT IS CALLED...

I reserved a truck and called in to cancel it with in an hour. 00 no show fee because the truck was cancelled as (with a confirmation email) "no longer needed truck" so I had to pay their no show fee.

Having a hard time getting my money back. 00 fee. 00 for a truck I never used and cancelled the proper way according to the website. I WILL NEVER EVER USE BUDGET AGAIN FOR ANY REASON.

I reserved a 26 ft. truck with a liftgate for 2-9-18 from the budget dealer on rt. Lesson learned!!

I like to think budget for leaving me stranded for over a week who keep seems to think that setting the truck with a computer is the way to go when I break down within every hundred miles every single day since Monday February 4th and I'm still only as far as Oregon and I left Auburn Washington on Monday and it broke down every single day and I'm in my fifth night which is Friday still at a hotel with a broken down truck in LaGrande Oregon my wife was an accident and

I was your response was that unfortunate and I need to get to my wife who is in Wyoming I just sent her a head because of a snowstorm that was coming through Oregon and I'm stuck in the past and all you can say is that's unfortunate and will not get me to my wife I've been broken.

I'm going on truck number for with budget…

I rented a truck from Kansas City, Mo to drive to Goodyear, Az. One hour into the trip and truck broke down in Kansas. I waited 1 1/2 hours on the interstate highway on the side of the road for your roadside assistance To Answer the call, only to be laughing while answering the phone and not taking my correct number or location.

8 hours later someone showed up. The truck barely made it. I had to have my parents meet me to make the rest of the trip. This is the worst service I have ever encountered or customer service. I am sick and my child is sick from sitting on the side of the highway.

To whom it may concern,

I am writing to inform you of our horrible experience renting a 16' truck and tow dolly from your company on December 29th 2018 for our move from Delray Beach, FL to Newark, Ohio. We had a reservation confirmed since October 25th but when we went to the designated pick up location Delray Auto & Marine we were told not only did they have no knowledge of our reservation but hadn't had any rental trucks in over a month, after an hour long wait as my movers were waiting and charging me $100 an hour we were directed to another location 30 miles in the opposite direction which ultimately set us back three hours again, with my movers waiting on the clock. Once we finally got the truck it was not even clean, there was a sticky substance all over, food remains on the floor,…

I rent a lot of trucks which I currently have to do through someone else because I was told I am on no rent list however it has been almost three months now and no one can seem to tell me why I am on a no rent list could someone please take care of this my phone number is 754-367-6626

yes I reserved a truck last month well the move was cancelled I called your Jamestown office spoke to the lady the next day and cancelled my truck it was charged to my capital one credit card it has not been removed I have disputed this charge my name is linda taylor the rental office is Jamestown ca. next move is better business bureau or who ever else handles poor business practices please remove this charge

So I had to rent on from U-Haul which cost me more money. So after I get All done driving 1300 miles and unloading and dropping the truck of they tell me to call customer service because what happen was wrong.

so please tell me what was I to do ??????????

I reserved a truck in Jamestown ca on nov 14th well I wasn't able to move that day so I called and cancelled the truck within 24 hrs the lady was very nice and said if I needed a truck call and let her know I said I would well she cancelled the truck next thing I know I am being charged 50 bucks well I put in a dispute with my credit card co. and will never do business with your company and will tell my family and friends not to use you ….BAD BUSINESS !!!!!

I rented a Budget truck Oct 27, 2018. From day 1 it broke down. Had a fuel leak and engine trouble. At times it would only go 20mph. We called road side assistance 2 times. Nothing fixed. It was dangerous.

We were even charged $380 for beining 2 days late. The truck was in bad shape, over 10 warning lights were found and documented. They would not give us a new truck. They endangered our lives with that fuel leak.

Cost us 3x as much for fuel. I will NEVER EVER rent from them again. Going to fight to get a refund!!!

Reservation #1808330774952.

To Whom it May Concern,

I would like to submit and executive complaint. First I want to start by saying this is my first time using Budget to rent a truck. I used it because it had the best rate (even though uhaul said they would match any price lower that theirs and I always use uhaul) and I figured I would give you a shot. I moved to Clermont Florida from Cincinnati. My father went to pick up the truck that was reserved on 10/22/18. I had reserved a 16 foot truck to fit all of my things. The rate was $770.36 with tax after 20% off coupon. When I made the reservation I was given the option for a 12 foot truck at $630 before tax yet knew it would not fit my items. My father gets to Budget of Galbraith and they forced him to get $139 insurance. Then they go to…

I have had a unforseen situation whereby my husband was unable to return the truck by said time due to work commitments commencing early. I have contacted budget truck to inform them of my situation and if Possoble could someone from their offices be able to assist by collecting truck.

I was even prepared to pick the person up. I was informed that this cannot be done and if I can get my husband to return truck by 2:30pm I will not be charged extra. I have told the ofdices that my husband sometimes only finishes at 6-7pm.

I was then told well then I will be charged for extra days. I am really dissappointed that at no Point budget cannot or Refuses to come up with a solution to help me out.

My name is Tereica Benberry and I have a few complaints with this past reservation. I rented a 16 ft budget rental truck along with a dolly to pull my car from a dealer in Dallas. #18082251762295. I had to return the dolly the night before leaving because my car would not fit onto the dolly.

My 2018 Kia Forte is too low to drive onto the dolly. I was not informed that certain cars would not fit. In trying to hook my car up, my front end was scratched and lower bumper was ripped. I have called and filed a claim. My complaints are: 1.

I was not told my car would not fit 2. the damage to my car 3. Because I had to take the dolly back, I had to leave my car. This has been a HUGE inconvenience for me! -I now have to pay to fly back down to Dallas to get the car -the cost of gas to…

Zero stars is what I would give. My reservation for pick up was at 9am. The lady finally showed up at 10:15am. She didn't even apologize for making me wait. She had a horrible attitude. She talked to me like I was trash.

I called the customer service and talked with Melanie. She tried to help the best she could. After I finally received my truck, I called customer service again and talked with Pete. He was very apologetic. He said after I finished with the transaction, to call back and I would be compensated for all my lost tome and aggrevation.

Had to rush to get things moved before the painters came, not easy considering I was an hour and a half later than I was supposed to be. I returned the truck and went home. I called the customer service again and talked with Mary.

She said all…

If I could go lower than 0 I would. Rented a trailer and truck, trailers axle broke while driving down the highway. 1 called roadside assistance and took 6 hours for a tow truck. Once there they lowered my vehicle and towed the truck and trailer, leaving me with my dog in a unknown area.

Told to call in morning and wasn't offered assistance in finding lodging. After spending another 12 hours in my vehicle a trailer was found. Had to hook it up alone and I am disabled. Only compensation offered was 80 dollars which I find insulting.

Good afternoon I want to make a complaint on corporate on the Bronx I have waited long enough for my money every time I call it’s some thing it’s been over 3 weeks still nothing they tell me call tomorrow or call later today they said I have to wait until the manager comes back from vacation this is ridiculous and very unprofessional I’m going to make a complaint to the Better business bureau

One of your trucks with the name budget hit my Parke vehicle a black caddilac 1989 brougham two weeks ago and left the screen ..I filed a police report and I have a witness that one of your tucks hit my car.my phone # is 631-969 -6858 for more info contact me please thank you .Wayne Brown.

Made a reservation online. Was given a price quote for 4 OPTIONAL insurance coverages via email in the days leading up to the pick up date. Arrived to pick up the truck and was charged for 2 types of insurance when I only wanted one!

The representative did NOT add the additional insurance to my bill and he was not able to remove the charge. He told me my only option was to pay for the additional insurance and then complain after I turned the truck in since I would be charged a $50 fee for not canceling the reservation in time if I refused to take it!

I did exactly what he told me to do and now Budget refuses to remove the additional charge from my credit card. I have spoken to several different "representatives" of the company and they all tell me that Budget did not add this insurance…

Walked in to location in Springdale to reserve 16' truck, for 12/21/17, was told I didn't need credit card to reserve, issued customer ref #2969100005396. Was called12/19/27 and told truck would not be available! Tried to contact corporate unsucessfully7 times including automated sites!

Left multiple messages, no calls back.

I am writing today regarding my recent experience with a truck rental.

Last week, I made 2 separate truck rentals on a truck to be picked up in Fort Collins, Co – one for Friday 10/27 and one for Saturday 10/28. I had to make 2 because after making the first, I realized that we could not make that pickup d/t unavailability of driver. I unsuccessfully tried to change this reservation, so made an additional reservation for Saturday, 10/28. I then called the customer service line and cancelled the reservation for Friday – was assured it was cancelled but the one for Saturday remained.

I received an email on 9/27 at 1:31 pm – Confirmation #1808326109661 with the pickup noted as 10/28/17 at 9:00 am for the truck rental cost of $425.00/estimated total of $462.60.

When we picked up the truck,…

On or about: 08 - 24 - 17 as stated: The defendant, Avis Budget Group rented us three (3) large moving trucks with a five (5) day use term to move all our household goods to Sierra Vista, AZ. The schedule for this move required hiring two contract drivers, & our family for four (4) nights lodging reservations, adequate refueling stop planning, as well a regular rest stops and dining locations pre-planed also to include two prepaid return air flights from AZ to WA for the contract drivers.

The trucks were picked up the evening before loading which progressed as planned, the labor being provided by local movers. As we started our trip two (2) of the trucks immediately broke down requiring towing to some repair facility. Budget “roadside assistance” was totally unresponsive to our plight so…

The worst experience ever. 10 minutes into a 1200 mile trip across desert of New Mexico, Arizona and California in 105 degree heat, the AC quit working. Awful. Trying to get a refund and so far, unsuccessful.

On Oct 23, 2016 I reserved a 16' truck online, pickup at 11:30 on Oct 29th @Budget Car Truck Hamilton Rd, 240 South Hamilton Road, Columbus OH 43213, . I was called on the morning of MY MOVE, Oct 29, that the Hamilton Road did not have a 16' truck, and I needed to go the Budget Rental in 1335 Stoneridge Dr, Gahanna, OH, they had a 16' truck.

This threw my timeline off with my movers. I go to the Gahanna Budget Rental, to pickup the truck. Only to find out they only have a 12' truck. My reservation was made in enough time to have my truck at the original pickup.

and the customer is paying for a service, which was not provided as requested. My movers had to work longer due to the multiple trips we had to take to make this move. My reservation had a turn-in time on Sunday @8:00, which the…

We rented a truck for a short move of 113 miles. Little did we know that the truck we rented had been damaged and not repaired correctly. It rained that night and I had left everything in there until morning. When we came out to finish our move it was still raining and there was water running out of the door. Lots of our belongings were damaged or soiled. Irreplaceable items like pictures of my wife with George Burns at Caesars were damaged beyond repair, water got between the glass and the photo and tears if you try to remove it from the frame. Our patio cushion's were strained as was a comforter I used to cover our belongings.

This happened over new years weekend of 2016 and all we get is the run around from the Budget truck rental location on Tropicana ave in las Vegas. I called right…

I reached out via Twitter and to Budget customer service using the 800 phone number but was told I had to return the truck first before anything could be rectified with my horrible experience with Moving Chicago LLC in Chicago! On January 29, 2016 I had a reservation for 8:30am to pick up a truck for my move to Massachusetts.

I arrived and Joe opened a ticket and got things rolling, asking me about extras and insurance etc. I said no it should already be applied and I had confirmation of that from Barbara. Barbara wasn't there the day…

Hired a truck to move. On passing through a heavy vehicle check point I was stopped and the vehicle checked by State Authorities. They issued me with a Defect Warning Sheet! I told them it was a rental and they told me to ask for a refund and recommended I not reload the truck (as I needed to make several intracity journeys).

I felt so embarrassed in front of my friend. When I got back to return the truck and hand over the notice I didn't even get an apology. I had to chase down the manager who told me her mechanic saw nothing wrong.

I told her its the law and I was issued the warning by a state authority and felt nervous loading the truck again. She plain out refused a refund or free rental on a non defective truck. I WILL NEVER USE BUDGET AGAIN.

I'm tearing up my Budget loyalty card…

I was looking for a better transport as I am shifting my place which is 500 miles away from my current location and Budget Truck Rentals is the best company which I found. I have booked my date of shifting with Budget Truck Rental and everything went on time.

I also got special discount as it was Sunday. Budget Truck Rentals gives trucks and vans in rentals both for domestic and business requirements. Toll free customer service through out the day, online shipping tracking are the special services which i have enjoyed with Budget Truck Rental.

I suggest you to go for this, if you are planning for long distance shifting.