Budget Trucks

I reserved a truck in Jamestown ca on nov 14th well I wasn't able to move that day so I called and cancelled the truck within 24 hrs the lady was very nice and said if I needed a truck call and let her know I said I would well she cancelled the truck next thing I know I am being charged 50 bucks well I put in a dispute with my credit card co. and will never do business with your company and will tell my family and friends not to use you ….

BAD BUSINESS !!!!!

I rented a Budget truck Oct 27, 2018.

From day 1 it broke down.

Had a fuel leak and engine trouble.

At times it would only go 20mph.

We called road side assistance 2 times.

Nothing fixed.

It was dangerous.

We were even charged $380 for beining 2 days late.

The truck was in bad shape, over 10 warning lights were found and documented.

They would not give us a new truck.

They endangered our lives with that fuel leak.

Cost us 3x as much for fuel.

I will NEVER EVER rent from them again.

Going to fight to get a refund!!!

If I could go lower than 0 I would.

Rented a trailer and truck, trailers axle broke while driving down the highway.

1 called roadside assistance and took 6 hours for a tow truck.

Once there they lowered my vehicle and towed the truck and trailer, leaving me with my dog in a unknown area.

Told to call in morning and wasn't offered assistance in finding lodging.

After spending another 12 hours in my vehicle a trailer was found.

Had to hook it up alone and I am disabled.

Only compensation offered was 80 dollars which I find insulting. .....

Good afternoon I want to make a complaint on corporate on the Bronx I have waited long enough for my money every time I call it’s some thing it’s been over 3 weeks still nothing they tell me call tomorrow or call later today they said I have to wait until the manager comes back from vacation this is ridiculous and very unprofessional I’m going to make a complaint to the Better business bureau

One of your trucks with the name budget hit my Parke vehicle a black caddilac 1989 brougham two weeks ago and left the screen ..

I filed a police report and I have a witness that one of your tucks hit my car.my phone # is 631-969 -6858 for more info contact me please thank you .

Wayne Brown.

I am writing today regarding my recent experience with a truck rental.

Last week, I made 2 separate truck rentals on a truck to be picked up in Fort Collins, Co – one for Friday 10/27 and one for Saturday 10/28.

I had to make 2 because after making the first, I realized that we could not make that pickup d/t unavailability of driver.

I unsuccessfully tried to change this reservation, so made an additional reservation for Saturday, 10/28.

I then called the customer service line and cancelled the reservation for Friday – was assured it was cancelled but the one for Saturday remained.

I received an email on 9/27 at 1:31 pm – Confirmation #1808326109661 with the pickup noted as 10/28/17 at 9:00 am for the truck rental cost of $425.

00/estimated total of $462.

60.

When we picked up the…

We rented a truck for a short move of 113 miles.

Little did we know that the truck we rented had been damaged and not repaired correctly.

It rained that night and I had left everything in there until morning.

When we came out to finish our move it was still raining and there was water running out of the door.

Lots of our belongings were damaged or soiled.

Irreplaceable items like pictures of my wife with George Burns at Caesars were damaged beyond repair, water got between the glass and the photo and tears if you try to remove it from the frame.

Our patio cushion's were strained as was a comforter I used to cover our belongings.

This happened over new years weekend of 2016 and all we get is the run around from the Budget truck rental location on Tropicana ave in las Vegas.

I called…

I reached out via Twitter and to Budget customer service using the 800 phone number but was told I had to return the truck first before anything could be rectified with my horrible experience with Moving Chicago LLC in Chicago!

On January 29, 2016 I had a reservation for 8:30am to pick up a truck for my move to Massachusetts.

I arrived and Joe opened a ticket and got things rolling, asking me about extras and insurance etc.

Reservation was at a higher rate then what Barbara their manager had sent me ( and taxes and insurance were included in her quote)...

I pulled my rate and my 30% discount coupon I was told to bring in and he said I would have to contact corporate to use 30%...

I said no it should already be applied and I had confirmation of that from Barbara.

Barbara wasn't there…

Hired a truck to move.

On passing through a heavy vehicle check point I was stopped and the vehicle checked by State Authorities.

They issued me with a Defect Warning Sheet!

I told them it was a rental and they told me to ask for a refund and recommended I not reload the truck (as I needed to make several intracity journeys).

I felt so embarrassed in front of my friend.

When I got back to return the truck and hand over the notice I didn't even get an apology.

I had to chase down the manager who told me her mechanic saw nothing wrong.

I told her its the law and I was issued the warning by a state authority and felt nervous loading the truck again.

She plain out refused a refund or free rental on a non defective truck.

I WILL NEVER USE BUDGET AGAIN.

I'm tearing up my Budget loyalty…

I was looking for a better transport as I am shifting my place which is 500 miles away from my current location and Budget Truck Rentals is the best company which I found.

I have booked my date of shifting with Budget Truck Rental and everything went on time.

I also got special discount as it was Sunday.

Budget Truck Rentals gives trucks and vans in rentals both for domestic and business requirements.

Toll free customer service through out the day, online shipping tracking are the special services which i have enjoyed with Budget Truck Rental.

I suggest you to go for this, if you are planning for long distance shifting.