BMW

I came in bmw workshop industrial area qatar. No body ask me for water r tea. Very bad experiance

Hello,

I Bought BMW X3 on the 4th of Aug and my wife was completing her license exam so she couldn't come that day with me but next day I have submitted all the documents and degree as per the salesman told me it's been 2 month still waiting for that Rebate.

I had a really bad experience with this dealer (BMW Vista Coconut Creek FL) . I have never experienced this kind of service in my life.

I have all the proof that they requested in email and I have sent them with all the details and I have visited the dealership as well with my wife as they told me they need a Physical Driving Licensee.

Thank You Tapan Patel

i want to receive back my deposit $1,000.00 done by 2 weeks before for X3 hybrid. it's before Credit checkup yet. sent thme emails 3 times for this return but, no reply at all..

My husband and I bought a BMW 5 series from Carvision on 12/23/20, in Maple shade NJ. about 6 months after we bought it the check engine light came on so we called them, the day that we had an appointment the light went off and they said to us that they can not do a diagnostic on the car until the check engine light comes back on.

We kept calling them to set up an appointment but each time the check engine light kept going off. But this time we had an appointment for 5/12/22 and the check light was still on when they looked at it so they were able to diagnose the problems, the mileage was a little over 55,000 miles.

After they checked the car they told us what was wrong and told us to go to the BMW service to get an updated software done before they could do the work, but all the time…

I actually would only rate my experience with service for my BMW as a 0! The service department at BMW of Tiscaloosa Al should be closed down! Took three weeks to even get someone to call me back to make an appointment.

Called several times to set up appointment. Got a voicemail EVERYTIME! Left messages only to not get any response.

Finally call the sales department to get help. Of course they answer as the want to sell you a car. After setting appointment got the most incompetent people helping me with my vehicle. Was told several things that weren’t true.

Was mislead on several things. Have driven BMWs for 20 years. This will be my last one and will never have my car serviced at BMW Tuscaloosa ever again! This wasn’t the first time that I received unsatisfactory service there just the…

My complaint is in regards to how BMW handled a known issue with their Footwell Module 3 (also called FRM component). I recently purchased a used 2010 335i. While out Christmas shopping the car would not start. We had AAA tow it to one of their repair facilities.

Their diagnosis determined the starter had died. After installation of the new starter, the repair shop was unable to get the windows back up. Upon further diagnosis they suspected an issue with the FRM module (which controls things like blinkers, wipers, automatic windows, etc).

We then had the car towed to a local BMW dealership who confirmed the FRM was bad. Apparently, simply reconnecting the car battery which AAA had disconnected to do the starter replacement caused something in the FRM to get "fried".

My issue with this…

I got a letter telling me there was a voluntary recall for the emission reprogram controls today DEC 17th 2021. Now you tell me it is failing . What I want is BMW to own up to a bad vehicle made and fix my car.

Ive own BMW cars since the 80,s and I will never own another there not built we the same quality.

2015 535 w/56,000 miles-transmission shot-no prior notifications or issues w/transmission. 00 to purchase & install a refurbished transmission. Reached out to corporate HQs for Goodwill Assistance due to low mileage & no prior issues. Request denied due to cars age.

$65,000 car has a transmission only good for 56,000 miles?

I’m currently leasing a 2020 BMW 430 convertible. My air-conditioning has stopped working four times since I released this car when the weather was above 90° and after two hours of driving. This last time it happened my daughter and dog were in the car and both of them suffered mild heat stroke.

Bmw‘s response is that they can’t find anything wrong with the car. I believe they’re discriminating against me because I am gay and my daughter is disabled. So they don’t care. I am going to file a lawsuit against Bmw for discrimination

I had a appointment with BMW Motorcycle of Santa Fe to service my bike after a two and half hour ride. When I got there said I had no appointment. I understand there could be miss understanding. It is the not give damn attitude of service manager.

He first got in my face about not going to the service dest first. no matter what!!! I told him Ive been long ways and having electronic issue and could they just reset the electronics. No way they said. Ask for a manager he said no one was above him.

I have owned 5 bmw motorcycle from different places but Santa Fe has always had a attitude. I'm going to share this experience with the BMW club. The only good employee is the parts manager. Ive read articles in magazines about BMW motorcycle service.

How they go beyond beyond the call of duty.…

We brought our car in on 7/10 at 10am to get the rear passenger lights fixed. The brake light and turn signals did not work. We waited over 2hrs (they did not offer us a loaner car) and it was diagnosed needing a ground wire that was faulty.

The part was not in stock and needed to be ordered with estimated availability date of Wed 7/15. We were sent out on the road only to find out both taillights were now not functional and when we reported this, we were still refused any help for a courtesy vehicle (loaner or offering a rental) and we were expected to drive the unsafe vehicle until 7/15.

We immediately returned to the dealership. The advisor was on the phone and briefly told me “the part will be here by 3:30pm today” and then refused to answer any further questions. We waited at the…

I took my car in to Tuscaloosa BMW, and they broke my driver side mirror and the wire in the inside of the door broke and the patch it up and said it might work for two weeks and I might have to replace it instead of them replacing it now, I am very disappointed in them never had problems with them into until new people started working there very upset about this one I want be going back!!!!!!! They need to fix my car panel

Warranty transfer policy change apparently last year in 2019. Transfers are no longer automatic or free of charge even if your preoened was purchased in 2017. You are now required to cough up anywhere from $700 to $2700+ depending on how long your remaining warranty is.

What’s extremely frustrating is the fact there has been ZERO communication about this from BMW! I was never notified by BMW that I would owe a prorated amount to extend the warranty until I arrive at the dealership for scheduled service!

Apparently not wanting to tell me the truth...

finally revealed if I wanted the warranty to cover today’s $500 oil change I would have to pay $700 to extend my 4 yr warranty until May 31st 2020. Needless to say I took my keys and walked out. After doing business with Myrtle Beach BWW for…

I just bought the bmw 2019 at peake bmw in New Orleans ,they are really really bad service the car really have problem but I bring the car back I want to brake the deal and done with bmw also I find out they sold me with the grand new car price while the car have 5000 miles and have problem but they don't tell me where the car get mess up ,the sale manager said "I don't tell you bug that car it bc you want it you buy it and

that is it"I can't believe he said that, he so mean when he talk to customer like that ,I really want to throw a way my car and never never buy bmw again bc they are not good car ,the manager said "even he bought the new car the new car had problem too "so I ask it mean all the Bmw new car have problem? he said"you sign paper that is your car and nothing can change I…

I bought a 320i BMW in April 7,000 miles. I purchased it from Braman Jupiter. I was told a NEW car. Everything covered. I see service is needed at 8000 miles. I call and ask if that’s correct. I’m told No, 10,000 miles. I return in Dec to have a service. I am told there is NO MAINTENANCE WARRANTY. I leave and do not have the service.

I have gone to another dealer in Florida who checked it out and told me it was under warranty. I am driving an hour tomorrow to have this new crowd service the car.

This is the second time Braman have done this to me. Their Okeechobee office reneged on my last BMW for my LAST service.

Obviously, they are running in the RED and need to gouge consumers for what is covered by warranty.

I am done with BMW after this. I have bought my last BMW.

I have a 2018 Bmw m4.

First of all I purchased about 5 or 6 bmws starting with a 2015 bmw m3, 2015 bmw 235i, 2016 bmw m3, 2017 bmw m4, 2018 bmw m4 blue, 2018 bmw m4 orange. From local bmw dealer here in Oxnard Ca.

Let’s start with las bmw cars they say high performance with performance packages. What does that mean if it’s a racing car high performance it should perform well better then show the name BMW mean something. Let’s talk about my main concern the 2018 bmw orange m4.

I’ll just call it orange. To make it easier. Ok I purchased the bmw after 2000 miles I got a loss of power took it in for a service they said there was a cracked spark plug. Ok so they say.

Second at 8000 I got another loss of power but this time the TIMING CHAIN HUB. Spinn problem that was the second time I had…

MY BMW X1 2017 HAS BEEN IN THE SHOP SINCE DEC 14, 2019 DUE TO THE ENGINE SUPPOSEDLY GETTING FLOODED . I CALLED TO FIND OUT IF I COULD GET A LOANER VEHICLE , THEY TOLD ME I'M NOT ENTITLED TO LOANER BEING THE THIS ISN'T A MANUFACTURER ISSUE .

I PAY MY INSURANCE SO WHY AM I NOT ENTITLED TO A LOANER VEHICLE ? THEY'RE NOT SURE IF ITS THE ENGINE OR THE STARTER AND IM WITHOUT A VEHICLE WHICH ITS AN INCONVENIENCE FOR MYSELF TRAVELING BACK AND FORTH TO WORK.

Leased 2 new cars from BMW of Riverside M 850I X drive X1 the 850 was delivered without its digital key called numerous times , left messages fr the sales person and sales manager with no response Ultimately the key was sent to me without any instructions I contacted a local dealer ( Bob Smith BMW) , the advised me to contact BMW of Riverside again for assistance Again called and left a message for sales person with no response

For leasing their Top model and leasing a second car within a month from them, I have received the worst service ever Disrespectful and unprofessional

Sincerely

M.Kevin Ariani, MD

BMW of Morristown is the absolute worst service dealership I have ever experienced. They were dishonest, condescending, and abrasive in dealing with a run-flat tire issue. They were verbally abusive when questioned that they were inaccurately assessing the tire insurance on our X5 edrive wheels, and then lied on a voice mail from a manager (Steve) saying they would only service the cars that they leased which I know is not a policy because it was the first time one of their managers seeing a block on a lease and

I went down the road to BMW of Bridgewater with great care and no issues. BMW of Morristown’s horrendous leadership will cost the company millions of dollars and I will make it my life’s mission to ensure not only that my reviews of BMW Morristown reflect this terrible service,…

Dear BMW Customer Care team, I am writing to you in respect some difficult experiences I have had at BMW's AGMC Shk Zayed Service Centre in Dubai over the last few months that you must investigate with a view improving your overall customer experience capabilities. In mid July my vehicle experienced an Engine Warning and went into fail mode where it could only driven at very low speed - I reported to the service centre and they took my car for diagnostics.

After a week the car was returned to me with the diagnostics being - Spark Plugs needed to be replaced. The problem then resurfaced on 2 November I passed the car back directly to service assistant James who advised me that he would report after diagnostics, on the 6 Nov he reported that the car had a problem with the air filter and the…

They have reported to credit agencies that my account which was paid within 6 months of purchase that the account was closed vs paid in full . The functional result is negative credit with the agencies. When questioned they stonewall , deny and try and explain it away.

Very unhappy and will not purchase with them again.

Dear Sir/Madam,

I have been driving BMWs for a long time, about 40 years. Currently, I drive an X6 5.0, my son drives a 320xi and my wife drives a 528xi. As you can see, we are a Bimmer family.

Recently I had a very disappointing experience with Bayshore Habberstad Bmw from whom I bought two cars and leased one. My X6 was burning oil and I went there and service dept did some work on it, replaced seals etc. But I had to pay for new spark plugs for they could not complete the test with the old ones. Then I discovered that spark plugs were supposed to be replaced free under BMW N63 customer care package (CCP). They never offered to refund my money for the spark plugs replacement!

My SUV is still losing oil, but not as much. I went back to the service and they said they had to do another…

I had given my BMW 520D for servicing to the Nagpur service centre. After the car was ready I got a call from the center informing the expenses. I requested them to take a cheque which they refused initially & were asking for cash/ RTGS transfer. is cleared.

I fail to understand this behaviour. Kindly look into the matter & inform till that time I will not be taking the delivery.

I found this bmw 750li on car guru for 18,000 at egg harbor bmw. My dad and I drive an hour away to take a look at the car. We get there and start looking at the cars on the lot looking for the car, no one come outside to ask if we need any help.

We get inside and it took like 10 to 15 mins before anybody wanted to help us.

Finally client advisor Daniel Ventrice asked if we needed any help. I asked about the 750li I seen he said it was in the shop for body repairs and paint, that we should come back that Friday. We come back that Friday August 16 car still not ready, Daniel said the paint is not dry.

We left and said we would be back first thing in the morning to look at the car. m. m, they didn't bring the car out till like 1100 or so. They finally bring the car out we go and test…

RE: BMW K51 R1200GS Adv LC Chassis WB10A0207GZ227988

I purchased my BMW GS R1200 Adventure in 2016 and completed all the BMW Advanced riding courses with Motorad. When buying a BMW GS, one makes this purchase knowing that you buy reliability and trusted engineering.

I love my GS.

I went ahead and completed the advanced off-road courses and passed with distinctions. We completed the 2017, 2018 and 2019 Sabie GS Adventure challenges and loved every moment of that.

I did not manage to travel a lot with my GS, which resulted in my GS getting more services based on time rather than km. All services was done by BMW Motorad Auto Alpina Boksburg South Africa Last service was done on 26,000km in August 2019 just before we toured Lesotho during September 2019.

During this tour, my GS engine…

Had BMW 2012 550iXdrive towed to dealer in hopes of getting engine repaired due to it being a vehicle under one of the lawsuits. Service Tech said it was declined, but nobody will give me an answer to why it was declined. Now I am just getting the run around to Customer Service and different email addresses.

I have a 2012 BMW X5 diesel. This car has been excellent up until the beginning of August. My car suddenly experienced a loss of power and was towed to the Roanoke BMW dealer. I was told it needed new turbos, which agreed to.

This repair cost me $6500 and took well over a month. After picking the car up the AC no longer worked, and within 24 hours the vehicle shut down and was towed back in. After another 3 weeks the dealer called me and said it needed an engine, but unfortunately they could not get one.

BTW, they have never told me what was wrong with the engine. It just so happens the mechanic who worked on the repair is no longer with the dealership. I have been going back and forth with the dealer, they do not seem to want to be fair in this situation.

They are offering to give me…

I have a 1 month old brand new bmw 740i. Check engine light came on. I took to dealership (Pacific BMW in Glendale CA) early Saturday morning. I was told they could not take it in as they were too busy and only in emergencies.

I had to insist for them to take the car in. They said I can only drop off and they can not check the car until Monday. I was also told that there were no loaners available and I can call Monday to check as opposed to someone following up.

This is an incredible drain on my time and emotions. I get a new car (usually BMW) every few years so I do not have to deal with these situations. This is incredibly disappointing both from car manufacturers side and especially from pacific BMW service aspect.

I bought a tire and wheel insurance through BMW with a full coverage for any tire and/or wheel issues. And the process had been handled by BMW service center. But the last time when I got a flat tire issue, I was asked to pay the cost to BMW first, and my service adviser promised me to get the full reimbursement from tire insurance company.

But the tire insurance company just reimbursed me a partial. I tried to call my service adviser many many times and left a couple of voice messages, he never called me back except once (unfortunately I was not able to answer it at that moment).

I have felt so frustrated and upset!

0i, has an airbag recall. When I learned of this recall, I'd just had emergency back surgery done and was only a few days into recovery of 3months. I wasn't allowed to travel the distance from my town to another state, where the closest dealership is.

I asked if a local BMW Certified repair shop would be able to do the airbag repair, and I was told No, even after explaining my situation. Now, some instances should allow such exceptions, but not BMW, No Exceptions! Is what I was told.

So I advised that I wouldn't be able to make the drive for several months after doctors okay me to travel that distance. Following my return to work from back surgery, 2wks later I was laid off, due to State Budget Cuts, the company closed 3 facilities here in my town.

Now it's been a little over a year and…

I bought a new Bmw in March of 2019. I've had nothing but issues with my car. My car has been in the shop every month two to three times. A few days or a week. I will NEVER BUY another Bmw once my lease is up.

I have never experience anything like this before. All the Managers will tell you a lie just to get you out the door.

After being approved for bmw finance , i withdrew trade in car , replacing with equal cash deposit and was informed that the bmw finance has now been refused , even though i sold trade in car to clear finance on it , can i appeal this decision ?

I took my BMW X1 in for a scheduled appointment - as the navigation system stopped working and was dropping all phone calls while I was on the phone. System would shut down & reboot. Also front beaks were making a sound.

I received a call from service stating I had no break issue & my navigation system was re-booted. And by the way they were recommending my “front tires are very much in need of replacement in fact the passenger front tire has 0 mm of tread remaining & the driver side front has 2 mm - the regular price for two tires would be $613 however we do have a discount of $50 if you buy that you tires during the same visit therefore it's $563 plus tax for two new tires we then we recommend a wheel alignment which would be two 295.”

I reached back out & asked why I would need to…

I was charge for a computer glitch, $110.00. My heating and air-conditioning fans quit on Tuesday. I took it in and the dealer's advisor told me it was a software update. Why should I pay for your bad coding. if the fan motor was broken, you would cover it under warranty. The code is broken and that should be covered under warranty.

Dan Gasman

I submitted a lengthy statement yesterday on the BMW survey that I received. So I won’t have to rewrite it could you please pull that file?

Thank you,

Charles Kubajak (859) 519-8066

Good day

Such a bad service that i received from Sandton city BMW transport department where i dropped my car for service this morning

Requested a driver by the name of ‭+27 (71) 688-3364‬ to come and pick me up at 93 marshall street , i was still busy requested him to wait for another 30 minutes so that i can finish watever i was doing

Driver told me he cant wait any longer her manager Yolandi said he must come back. Now im stranded in town with no Transport

Is this how you treat your clients?.

Regards Granny Kekana 0724890311

Sent from my iPhone

Your BMW X5 have a lot of problem and I bought this car not more than 2 years there is a lot of problem with the computer system.. and I have put the car for service but the problem will still same...while I just drive it from the BMW service centre, the problem come out again...what the hell the BMW...spend so much money buy a luxury car..and giving this shit to me. I have disappointed with your BMW.

I have a 2004 Z4, my wife and 13 year old daughter were sitting at a stop sign, no cars around them and the passenger dash airbag deployed, we have seen many post with people having the same issue but no action from BMW, I have reached out to many BMW dealers as well as BMW reps to get some kind of assistance with the repairs, I keep getting told its not BMWs issue, I am not going to lie, this attitude floored me, we bought BMW because we were always told of how well they take care of their customers, I would think that BMW would want to make this a non issue and make the repairs to the Windshield, replace the airbags and dash cover. please let me know if there is anything BMW can do

Shawn Scotton 817-681-5561

Roughly 2 years ago BMW notified me that my 2G navigation system was being removed and that I needed to have a service done to my 2012 BMW 135i to have the system shutdown. In exchange, BMW would send me $200.

5hrs each way to my nearest dealer and had the service performed. The $200 was to be sent out by some given date. After that date had passed I contacted BMW several times both locally and nationally to find out where the payment was and I was always told they were running behind and it would be sent soon.

The check never arrived and I forgot about it till now having to deal with the airbag issue and possibly looking at another 3hr round trip. ) #7446 at BMW North America Customer Relations. He…

I bring my BMW X6 at BMW center of Brooklyn on September 2nd and it’s been 20 days they are not giving my car back , every day they are giving me a new estimate, I told them I don’t want to fix it , I don’t have money but Anthony Fallcore is my service provider and every day he is giving me a new estimate, he start from $1000 and now he reaches to $15000 , I need my car back please, what can I do, I can go to court or I can go to consumer Affair department

This is the worst customer service ever, I took my 2019 BMW X6 for a sensor that fail inside the front bumper, they want to charge me $500 because suppostly they had to removed the entire front bumper and glue the sensor back, I spoke with the Manger and told me nothen he can do, I file a complaint and than the General manger call me and told me I will call you tomorrow is been almost a month and

still waiting for his call, I fix the issue myself, I did not had to take no bumper apart I put my hand from the bottom of the bumper and the sensor was there and I was able to put the sensor back, what SCAM this place!!!!!!!

I will complaint online and every where until somebody call me with and apologize for trying to SCAM me this way and you guys need to stop stealing loyal customers money.…

Called emergency service. Woman helping me was clearly exasperated that I was exasperated. Problem is I’m the customer. She isn’t. W is synonymous with luxury excellence. I felt like I was dealing with Toyota.

Book an appointment online 9/4 for $89 oil change at Peake BMW scheduled for 9/20. I arrived there only to be told it was $149. Service tech Jeff. I explained I had not booked that and never would. He was unhelpful therefore peake has lost my business.

I drove 60 miles for this appointment.

South Shore BMW represented that work was completed that obviously wasn't... from replacing front control arm to replacing spark plugs at 100K service. I questioned the work after picking up the vehicle and washer fluid was low and dust on engine cover and they assured me work was performed. I further question whether brakes were done because they needed to be replaced after less than 10Kmiles.

Currently car is at a Herb Chambers Boston with issues and their service says spark plugs were not replaced during 100K mile service

(Front control arm and Brakes replaced at another service center...)..

South Shore charged me over 3K (including tires)

I had my BMW X5 repaired for coolant pump and themostat at the BMW TOWSON location on 8/29. When I picked my car on the 8/31, my windshield was almost completed cracked/broken (image attached). I asked the store what happened, because the windshield was completely fine when the car was checked in.

They told me this damage was caused by pre-exposure to stone chip hit, but this claim could not explain how such a dramatic damage happened during the time when the care was being served at the store. I requested to replace the windshield at their cost, but they refused and asked me to talk to my car insurance company.

I spoke to the store service advisor, manager and director. None of them showed an attitude willing to help me to resolve this dispute in a professional way. They did not want to…

5UXKR2C53F0H39245 - X5 35I

The sentec leather started peeling on the head restraint. It looks like it melted in the sun. I never use any kind of hair styling products. I went to Service Center at Beverly Hill, CA - and they said it is not a warranty case. I used to have a lot of different luxury cars, but this is the first time in my life I have met this kind of problem. It happened with a luxury car - which is unacceptable. The company should be responsible for all leather materials quality at least to end of the warranty.

Owner of BMW R1200S motorcycle. Dropped valve rhcylinder 49,600 km (NOTE 50km service carried out at approx. 49,500km). This occurred June 27th/28th. June 29th I paid the garage for the new components. WHY ARE THEY STILL WAITING FOR THEM TO ARRIVE?????

The items required, new cylinder heads etc could have been delivered from Germany by DHL in 72 hours. I have been without the bike for nearly 72 days!!!!!!!!!!!!!!!!!!!!!!!!!

I have a lease 2019 X6 I took my car because the drive sensor was not good, they told me the sensor fell inside the front bumper that warranty dont cover that and I will have to pay $600 for them to removed front bumper and put sensor back, ridiculous, I spoke with the Manager in the service department did not care either, worst service ever. BMW south motor in miami florida I want to be contacted 786-863-1522

I took my car in for 10,000 miles service. My car was running perfectly fine with no issues, but a small oil leak!! After the multi-point inspection from bmw the technician gave me my report which showed my car was in good shape except for the small oil leak.

The next day under 12hrs, and I havent drove the car over 75 miles, my battery died, the alternator went out, and I had a coolant leak!! If you look at this report I got from BMW it says they check my battery, and alternator and it checked out fine, so how when I leave for under 12hrs not even a day my car had all those issues!!

I just had a multi point inspection 5 months previous before taking my car to bmw and it said my car was in excellent conditions. The manager sheldon of BMW Nalley(Decatur Ga) asked to give me a 20% discount…

Hello BMW, My complaint is with BMW of Henderson , Nevada. my complaint is against the Sales manager , Finance agent and sales agent. I went down to turn in a leased 7 series early which i had been sent information that I could.

i was met in the parking lot by a very young sales Agent who was fairly new to the business. They gave a document to sign which released the car to them and they didn't put the correct payoff on it and i didn't catch it when i signed.

i ended up having to pay the car off. The manager claimed he didn't know what the pay off was supposed to be and he never looks at a payoff, the salesman had beeb fired when i confronted the manger.

i felt like i was deceived in order to make the deal. I feel that this issue could have been resolved by voiding that contract and…