B.F. Goodrich

Not good experience

I bought 4 new tires not even 2 years ago paid a lot for them still had good tread on them but all of the side walls started cracking had to replace them I think bfgoodrich should have replaced them for free

OK ! BF Goodrich customer service is repulsive ! I had a tire separate causing about $2,000 damage to fender ,light and bumper –I filed a complaint the lady was very nice took information and guaranteed that I would receive paperwork in 2-3 days.

After 2 weeks no paperwork. I call at 3:05 PST wait 35 mins on hold then Brittney comes on line and asks for claim number. Then says we got a new system and she could not help. Then says to call back 8-5 EST.

SAID she would “escalate” the claim but could not give me a direct line or number to call. so far.

Purchased new BF Goodrich rugged terrain tires from Walmart Florence KY on 8-31-19. It's now 9-23-19 and still have the same tires on my vehicle. They have tried to balance them 5 times with the same result all 5 times and two different Walmart stores.

After 50-55 mph here comes the shaking. But it's not the tires, or they're high skilled tire technicians balancing them, it's got to be something else because they can't see anything wrong with the tires themselves with they're high skilled trained eyes.

Went on to say it could be my rims or something wrong with my truck. All I wanted was a new set of the same tires, even offered to pay the difference for a different name brand if need be just so my truck will ride nice again.

So be careful what and where you buy certain things.

First…

Last November 2018 I had a serpentine belt replaced at the BF Goodrich store on S 76th Street Greendale, WI. I had problems after with my car so the asst mgr was kind enough to loan me a car so I could get to work because my husband had just passed and I had no one to help.

The manager got extremely upset with this kind gesture and refused to look at my car without me paying additional monies. He then locked up my car because I said I couldn’t drive a car that wouldn’t start every time I got out of work and wasn’t going to return his until it was fixed.

Well, I took the loaner car back and throughout the year the belt was slipping. It’s less then one year of replacement and it is slipping so bad sometimes it squeals intensely. I had two other mechanics quick check it to see what it was…

I bought tires on line thru WALMART The date was March 26,2016. It was for 4 tires. The size was P235/70R16. I had a flat rear 3-5-2016. I took the tire in to be repair on 3-7-2019. WALMART would not repair the tire because it had dry rot.

The mileage at that time was 149312. When I purchased the tire from WALMART I did not know that the tires were gotten from a third party called DOTCOM TIRE. They sent the tires to the store and they put on and balanced with new valve stems.

What I did not know is that the tire had a manufacture date of 04/13 . They were sold as new tires and the warranty only had 3 years on it. WALMART said they do not fix flats with rot and that did not sell the tires, the third party did.

I bought NEW ties not three year old tires and WALMART should told me that the…

2011 tacoma truck...245/75 R16..rated 80 K done at 43 K..............not cheap...rotated every 3K..I spent 41 years in the industry..master tech...I am not happy.....I will not ever buy another of your products.

I bought a 2007 Nissan X-terra in July 2007 in San Antonio Texas. I love my car and when it was time to replace the tires I replaced with the same tire that was on my Nissan B F Goodrich Trail Run tires.

I took my car in for service and was told that I need to replace my tires again. This will be the 3rd set of tires that I have replaced on the car. I have 76564 actual miles on my car.

I moved to Sunrise Florida August 2016. Can you please advise as to why I have had to replace these tires this often? Mechanic told me that it is tire rot as there is a good amount on tread still on these tires. thank you

I purchased a 2016 Jeep Wrangler Willy's addition that came stock with your 255/75 mud-terrain T/A tires on it. My Jeep only has 18,000 miles on it and has never been off road because I work all the time to pay for it.

Now your tires are making so much noise due to high and low spots and possibly the steel belt separating inside rubber, and it's making my vehicle run looses all over the road! Tires look brand new at a glance but need replaced.

These tires are $250 a tire and the dealership says it's not their responsibility, and you will probably say the same! I would be happy to take it to any of your locations to have these tires inspected so you can see there's an issue with them!

I'm not asking for a full refund or for you to cover all the cost, but I do believe your product (at…

11 each form Superior Tire Company in Las Vegas on Charleston Ave. I had only 3000 miles driven on them. I had a flat caused by a nail. From the time I saw the tire pressure light go on I drove approx. 1/4 of a mile.

" They said," the inside had been torn apart therefore they would not repair it" and would not give me any discount on a purchase of another tire. Either Superior tire is at fault for selling me a defective tire and lacks honesty or B F Goodrich is at fault and I would like the corporate office to respond to my complaint!