Bank of the West logo

Bank of the West

1.5
28 complaints

Address

BNP Paribas, San Francisco, CA, 94104

Complaints

Bank of the West logo

Amber ortiz

Feb 16, 2016

0 stars.

Bank of the West customer service department made me wait forever with my 6 month old daughter to open an account.

I was the first person there.

8 other families went ahead of me and I still didn't get to open an account.

Next time I am going somewhere else and you can tell the corporate office they can expect many more complaints in the future from angry members of your bank.

Bank of the West logo

Anonymous

Mar 16, 2015

I found it very difficult to do my online transactions as I didn’t find trust worthy bank and at last Bank of the West made my life easier.

Thank you Bank of the West for giving me the best online banking services on my finger tips.

Bank of the West is now trending and secured banking organization for your financial transactions. eCorp Banking facility is one point of all your banking transactions avoiding hacking risks.

24*7 customer support, mobile banking, remote deposit caputre,merchant services, debit & credit card are the various services available for both individuals and employers.

I recommend Bank of the West strongly for your best financial transactions.

Bank of the West logo

Kathryn Alves

Mar 11, 2015

My husband and I decided to sell our trailer 4 months ago.

We got a buyer and called the bank to find out if it would be more expedient to do a transfer via the banks or pay off our trailer and get the pink slip and complete the transaction.

We were advised to pay off the trailer, which we did 3 months ago.

We waited for a month for our pink slip/title....and it never came.

We called bank of the west and explained the situation and were told that a "Rush request" would be placed that day.

We waited another 3 weeks.....still no title.

We called again 3 weeks ago and after almost another hour on the phone and multiple transfers, we finally spoke with"Katy", apparently a "manager".

We were told that the "rush request" was never made.

Stated that although we had updated our address…

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