Amscot

, Lakeland, FL location on 6/24/23 at or around 5:25am. I went to fax papers to Capital one Fraud Operations. An associate by the name of Ladonna assisted me and told me Ladonna was her name. I gave her specific instructions as to how processing should be done.

She left the counter and never said that she would be back. I was a female, alone in your establishment close to 20 minutes waiting for Ladonna to return to counter and help me. I hollowed several times for her, no response.

She was sitting in the area asleep. She finally came to counter to assist. I asked her if she leaves customers without say, I'll be back. She still did not follow my faxing instructions. 00. I questioned the charge due to her incompetence and she said I still had to pay.

She is none that I would care to…

I went to buy 3 money orders. Vlad (Ulmerton Road, Largo, Fl) was very unpleasant. I felt very harassed during the transaction, to the point that i gave up on buying money orders.

First, he said that he does not have me in system and ask how often i come to buy money orders. I said that i did not come for years, not remembering when was last time. He asked me to fill out form, what i accepted and fill out my info.

He started to ask questions, who i am giving money orders, why, and again how often i give money orders to someone. if he did not have me in system, i do not think he should have asked me few times how often i give money orders to someone, and why i am giving those money orders, common sense is that i do not give them ever.

i felt very mistreated, and i said that i will go to…

I want to complaint of an employee call liliana in Amcot of Miami garden

The amscott located at 5041 N SR-7 Tamarac, FL 33319 United States. An employee named Tracey got an attitude with me because I asked questions about cashing the check I had. I was unaware of the information needed and I just asked her why does she need the information and she caught an attitude stating I had an attitude.

I stated to her , all I did was ask questions about the process of cashing a check. I usually get deposit but this was a check from someone I was renting from. I requested for her to cancel my request of cashing my check and she got an even worst attitude and walked away without even giving me my receipt to confirm of my cancellation.

Her attitude is very unacceptable and needs a lot of work on her customer service skills. A customer asking questions is a part of a…

Worst customer service ever. They weren’t helpful at all and the agent kept telling me he had to let me go.

The employee Henry M48 was not Profesional. He play with me Mario and opened a not polite conversation about my aparance. I was not satisfied, now I have to come back home sad. Thank

On, September 23, 2022, I went into, Amscot, to purchase three(3) money orders. 00. During the process of transaction I was asked to show identification which I had never encountered this before. So, I asked the question as to why I was being asked for my ID?

The only answer that was given to me was that she couldn't reveal that information. But the machine was showing that! After providing my ID to the teller she kindly gave me the money orders that I had requested. Before leaving, Amscot, I asked the teller who assisted me if there was a limit on the amount of money orders?

Here again, I got the same answer as before, she couldn't reveal that information. But during our conversation, there was a black female teller who was waiting on a customer three tellers away that decided she would…

I went to AMSCOT at 231 Ocoee west Colonial Dr. k! I was determine to get this money on the card Later this gentleman came from the back with a white shirt on name Osniel) saying this window down here ) NO APOLOGY OR ANYTHING!!

Is this the type of service you give to Customers?!

Those are a "BATCH OF DEVILS" that works at Amscot at 083 W. Colonial Dr. On 3/1/22 I entered about 11:30am, there were 2 Latinos male&female & 1 foreign colored female ALL employees of Amscot, There was 1 customer being waited on by the foreign colored employee, the two Latinos back there twiddling thumbs, I stood at the window a long while, until other customers starting coming in, then

that 2 Latinos came to help, and the foreign colored female employee started going from window to window helping 2 and 3 at once, but I had to stand and wait until Amscot employees wanted to serve me, MAKE THAT MAKE SENSE! I let them DEVILS know I DIDNT CONDONE THERE WICKED WAYS.

I know NOTHING will be done about them BATCH OF DEVILS. I'll be looking for SERVICES ELSEWHERE, I've been using Amscout for…

The Amscot of 128 Bruce B Downs & Donna Mich has officially taken the cake for worst customer service I have ever seen. There was only one person in the while building working there and this man's behavior towards me and the other customers was terrible.

There was a gentleman ahead of me who needed stamps. I was in line behind him on my phone, waiting my turn. The man behind the counter calls me up and I thought he had finished with the gentleman before me but I guess not because the gentleman asked about why he started helping me before he finsihed with him.

The man behind the counter said that was because stamps take a long time. The gentleman asked how long does one sheet of stamps take and the man just said a while and kept insisting I give him my id.

I told him I can wait and he…

Customer service at store number 180 Yuneisky was extremely rude I have cashed checks here for yrs and never had I ever had such a horrible experience I def will never do business w this company any further if nothing is done

Went today to payback. Gave my license to the manager. She had a white shirt. When she finished with it. She just threw it at me. I’ve been going to the St. Cloud office many years never had an experience like that. SMH

Hi there, on 7/23/21 I went to Amscot #187 location, and while there I initially was met by the store manager Yanira. Unpin stating my reasons there, Yanira demeanor and tone towards me was unprofessional as she treat me and talk to me with the common courtesy and professional customer service skills that amscot stands by.

I understand she was doing her job, but it’s more about how she handled me and my situation to the point that I immediately asked for her supervisor or that I may be helped by someone else. I’ve been coming to amscot for a long time now and I generally like the service and the customer service they provide.

Yesterday’s experience really made me think otherwise; however I’m glad someone else stepped in and was able to assist me and treat me like a human being as opposed…

I've been cashing with amscot for sEveral years now and for about the last two to three months every time I have come to cash my check after normal business hours at the amscot in Leesburg Florida I have been denied. I have been given every excuse from we don't know why or we can't tell you why to we need to verify the writer of the check.

They tell me to come back in the morning during regular business hours where they can verify it and then charm it astronomical rate to cash my check when I can very well go to a regular bank that I have in the morning and cash my check for free.

The purpose of having a 24-hour check cashing store and paying a ass high price it's for the convenience of being able to get the cash right now when I need it not in the morning. This is absolutely got to be…

After a quite stressful morning, I went into the local AMSCOTT on Central Avenue in St. Petersburg Florida. I was called to a window and upon approaching the window I put my check on the counter and was deciding how much I needed to take out.

She asked me how much I wanted, I told her to please wait a second I was trying to figure it out, and then as I was writing the check out I said “I would like $380 please”. She went on to say “we only do increment of 50”.

I had already written the numbers 380 on the check, and she went on to say “that’s why I asked you how much you wanted to take out before you wrote the check“ in a rather snarky way. ”, And did offer to and print a check for me.

I noticed she walked away from the counter, and she was quite obviously irritated. Another young lady…

Very disappointed in the customer service. So rude and playing like they are Gods on this earth. I was always feeling strange when I come to the store because of there attitude. But today was over the top. Mr. Tony was very very rude.

He was asking me questions that that they "need " to asked because of "govrement" but then continuing asking personal question why my mother sending me money in two different transaction. Because she is trying to help me as much as she can.

Is that enough good answer ? And then it didn't stop there he continue to telling me how she won't be able to do that anymore , they will not allowed he and on and on and on. I finally left the place because It was over the top of him thinking he gonna make me miserable.

His job is to asl me just who is sending and…

Very disappointed in the customer service. So rude and playing like they are Gods on this earth. I was always feeling strange when I come to the store because of there attitude. But today was over the top. Mr. Tony was very very rude.

He was asking me questions that that they "need " to asked because of "govrement" but then continuing asking personal question why my mother sending me money in two different transaction. Because she is trying to help me as much as she can.

Is that enough good answer ? And then it didn't stop there he continue to telling me how she won't be able to do that anymore , they will not allowed he and on and on and on. I finally left the place because It was over the top of him thinking he gonna make me miserable.

His job is to asl me just who is sending and…

Kevin Vargas, that works for Your store at 4445 Silver Star Rd. Worst customer service ever, this guy ignored me while I patiently let 4 other customers being taken care before me when I called his attention he actually got mad at me and treated me very unprofessional. Thumbs down on him, I've been a happy customer until I met Kevin Vargas he doesn't belong at your stores he the reason business like yours lose customers.

I just called Amscot's 800 number (1-800-801-4444) and had the displeasure of speaking with a rude employee with a very condescending attitude. He just kept repeating the same thing over and over again when I was asking him something else.

He would not give me his name, but I do know he is black. He should not be working with the public. A robot would be better than him. After all, a robot can repeat things over and over again, but at least it won't be rude and give you an attitude!

And it'll probably answer your questions correctly when you ask! That guy should be cleaning toilets instead of dealing with the public!

Rude and terrible customer service. Angie should not be working there as she has poor people skills. Tapping nails rushing me as i took out my id and credit cards. Immediately said she was going to call corporate in order to process a payment.

Was not friendly at all. Didn't want to help me.

The company allows upper management to treat the employees like a dog. Lewis Parlor treats his employees like a dog and upper management allows him to do it. Jose at branch 65 talks to employees like a dog and disrespects them.

Lynn at branch 137 talks about the employees to the customers, she’s very unprofessional. You work long hours with only a thirty minute lunch break. If you complain about management they let you go.

I, along with my husband, entered the Amscot store in Tampa on Fowlee Ave. to have some paperwork notarized. There was one other customer there being helped and 3 other Amscot representatives observed. The young woman who, after several minutes, approached the window to ask what we needed mumbled so after 3 attempts to understand her, we finally assumed the price would be $10.

We placed a $20 bill in the money slot but she didn't take it. She just sat there speaking yo her coworkers and never making any eye contact with us.

Finally my husband spoke up and asked if she would please notarize our documents only to be told the other representative, who was assisting the other customer, was the one who would complete the notarization for us. We waited another 5 min, 15 min total thus far, and…

I was called today by a man named Clayton from your Gulf to Bay Blvd and Keene store in Clearwater FL. He told me that I was approved for a loan. I told him I needed to wait until my paycheck cleared so that my account wouldn't be in the negative.

He said that it didn't matter and to come in with my ID. I walked there from about 10 blocks and spent 30 mins filling out paperwork only for them to tell me I wasn't approved. They led me to believe that it was a sure thing.

I had to walk back home too because I didn't have the money to ride the bus, can or Lyft. I am very upset that I thought it was a real thing only to be let down. Shouldn't do that to people.

Never again will I go to amscot for anything.

I was speaking to Monica in your money order Department and she was rude and could careless if the problems I had at the store. She wouldn’t even let me explain my situation she just kept talking. She then hung up on me.

I would like to have someone from the CEO’s Office contact me as soon as possible at 312-623-2050.

Trying to get a cash advance and they don't even call me back

The worst Amscot ever . Miss there think this Amscot is her place so I had to ask her if she owns the place due to the facts that she act like a worst type employee ever . Either you have to be the owner or the worst employee ever to have this kind of attitude .

Shame for Amscot to hire people like this ...

I have a loan for $500 and I ask for extension because I'm short to return the money and I wait for check to come over after my car accident and I know it's come and the Mayo maybe take 2 or 3 days it's no big deal I just ask for extension the deny extension they wanna make me trouble I asked for my daughter alone she have paystub she has money come every month she have everything it's required by law and

the deny also the very root they don't give you any option the only make a trouble for people and I'm disabled person with cancer and they don't give me nothing it's so stressful can somebody can help me with the situation?

46 more also in the gas station I tank for $10 gasoline and they're show me they save me statement they charge $75 for gasoline my car only take $20 is too small to…

I was told by your associate that it even look like fraud activity. no problems the card is secure. now I'm getting told that upon your investigation whatever that may be that you're not giving me back the money in my account that was took for me.

in my that is not secure I was frauded it is obvious and I am not being treated fairly. I want to know somebody is fixing this immediately since I've already waited 2 weeks to be told I'm not getting my money my phone number is 321-438-1240

Lady working at the location in Inverness doesnt like her job. She is the most rude, nasty person I have come across in over 35 years. I have now had 2 separate experiences with her, and today my fiance had her second.

My fiance, Amanda Howard, paid off a payday loan this past Tuesday, and came into the local amscot to take out another small loan. We provided a copy of our Chase bank statement, showing that the check from the previous loan had indeed been paid off.

She refused our loan, stating that she didnt need a reason other than her opinion of the clothes we were wearing. The other Male employee dressed in a white shirt allowed her to get away with this nonsense, and we were forced to leave without the loan.

This lady began shaking her head when we arrived, and were being taken…

I have cashed my payroll check at amscot a dozen times unnecessarily but i like being able to cash anytime 24 hours. Never complained about the fee either. Now these morons lost all future business from me because they didn't cash my check for reason that the rear of the check next to my endorsement i scratch out the words i had previously written when i considered doing a mobile check deposit.

The words were "for deposit only". I didn't expect it from amscot but its truly their loss. God speed amscot :)

Lady working at the location in Inverness doesnt like her job. She is the most rude, nasty person I have come across in over 35 years. I have now had 2 separate experiences with her, and today my fiance had her second.

My fiance, Amanda Howard, paid off a payday loan this past Tuesday, and came into the local amscot to take out another small loan. We provided a copy of our Chase bank statement, showing that the check from the previous loan had indeed been paid off.

She refused our loan, stating that she didnt need a reason other than her opinion of the clothes we were wearing. The other Male employee dressed in a white shirt allowed her to get away with this nonsense, and we were forced to leave without the loan.

This lady began shaking her head when we arrived, and were being taken…

I was called by 1 of your representatives at my place of employment instead of contacting me on my preferred number which is clearly noted on my account.I went to pay my loan and the rep confirmed my cell phone number as the number to contact me.This is not acceptable in my vocabulary.I look foward to you full reply.Also it was not a pleasant experience when I called back and asked why they called my employment phone number.

2018 after 4pm in the branch 5900 Tamiami Trail, Sarasota, FL. 34231 the employee Sarah B. was very incompetent, inefficient, and negligent. I told her since my arrival that I needed one single money order to US Department of Homeland Security for $1,170 and I gave her a piece of paper with that information.

I told her continuously more than three times since the beginning that I needed one only money order. She gave me a form to fill out with very private information, I asked why she needed that, and she said that it was in that way, and she went to attend another costumer.

After waiting for her finishing, I gave back her all the information, she took more than a while with the computer and after all my waiting she said that she could not do what I asked her since I arrived, and nobody…

2018 after 4pm in the branch 5900 Tamiami Trail, Sarasota, FL. 34231 the employee Sarah was very incompetent, inefficient, and negligent. I told her since my arrival that I needed one single money order to US Department of Homeland Security for $1,170.

I told her continuously more than three times since the beginning what I needed. She gave me a form to fill with very private information, I asked why she said that it was in that way, and she went to attend another costumer.

I gave her all the information, she took more than a while with the computer and after all my waiting she said that she could not do what I asked her since I arrived and nobody will do it. She said that two money orders instead one were needed and her excuse was that she misunderstood what I repetitively told her…

My complaint is against a manager named: Anna , at store 133, address: 285 Red Bug Lake Rd, Winter Springs, FL 32708

Apparently for some reason she doesn't like me to go to other amscots in the area. She has told me 2-3 times, acts like she is joking, but I know she is serious, cause the tone of her voice, the look on her face, and she sounds so sarcastic. I am not sure , but it sounds like she is getting some sort of bonus or commission for me going to her store. I will not go to her store again. I hope this does not happen at any other amscot, if it does I will have to take my business elsewhere.

thank you for your support, Tea M.

Hello, my name is Grant Sommer, I am an extremely happy customer of yours and perhaps one of your most raving fans. The reason for this is because of the manager that you had on duty yesterday, Saturday 10/13/2018 at your Auburndale, FL. store.

First, let me back up & tell you that my sweet wife Annette fell & slipped on Saturday, 9/15/2018 outside of our home and unfortunately broke her shoulder and elbow creating a lot of pain and making every day chores practically impossible. This brings us up to date, where we needed Annette to get her monthly payday advance, just like we do every month (this helps us so much and we thank you for it).

Anyway, thank God we were able to get her in the car, but because of how badly everything hurts her the only time we could get her out of the car was…

Amscot does a poor job of identifying who they are serving they are terrible. I went in to cash a check and they telling me that i have to pay a cash advance that they claimed i took out. After a week of trying to convinced them it wasn’t me but another person with almost the same identity as me, they still don’t believe me so they ask me to bring in my SSC to prove it. So i do.

It shows that i have NEVER registered my social for any cash advance. They still believe it was me. Even though my ID is different clearly And my SSC is MUCH different and the computer also telling thst that i never took out anything they still think i did it so

they want serve me because of an error they made and there’s nothing i can do about it. They fucking suck at what they do! And don’t care about fixing…

Let me first reiterate that prior to this experience I've never had a bad experience with Amscot but after this experience I'll never do business with Amscot again. This was at the Spring Hill Fl location on Spring Hill Dr.

I'm disabled and fighting for my check without the help of my mom and grandma I wouldn't have any money. They began sending me money via Western Union. Closest Western Union was Amscot. Getting the money took five minutes. Recently they gave been asking who this person is to you. I'm sure people who do regular business there don't get this. Then Amscot Corporate tells me I have to provide documention that my mom is my mom and they need to know where the money is going. First of all my mom and grandma are sending me money. Second of all the money is for my well being.…

Have been cashing personal checks (written from my checking account, to myself) for 8 years. Tonight I was told, at the Haines City, Florida Amscot Store, that personal checks written to myself, from my personal checking account can no longer be cashed due to a policy change. As stated above, I have been cashing said checks at Amscot for eight (8) years. I have also utilized your Notary Public service. My complaint is not directed at any of your Haines City employees. I have always been treated very well.

My concern is Amscot corporate headquarters and their policy change... Is this indeed your new policy, I am logging this complaint per your policy statement : "let us know if Amscot will not cash your check". Perhaps you have been burned too many times, but long time, no fault customers,…

I went to the Amscot store at Curry Ford and Chickasaw in Orlando on 1/30/2016, to get a money order for $420. I gave them $420 and said I wanted a money order for 420. The teller stated 440? I said no, 420, again she stated 440. I said no, 420.

This went on 4 times before she realized I was saying 420. I don't have a speaking problem, she must have a hearing problem. This isn't the first time that happened at this store. I think they're being malicious and pretending they don't understand.

Maybe the need to have their hearing checked.