AmeriSave Loans

I closed on this home last week all the paper went well.i have gotten two e mails form Liberty Mutual they have sent to notices to Amerisave that my home owners insurance is past due,As of today thay have not paid that my insurance,is passed due.

This not the way to do business, As a Veteran this by far the whorst deal I have ever made.

Plus it took almost 80 days to close,but, iam wish that I never took this deal

I AM UPSET BASE ON ONE OF QUICKEN LOAN OFFICER, ANDREW HOUSEHOLDER ANDREW INFORM ME THAT MY $500.

00 DEPOSIT WOULD BE RETURN IF THE LOAN WAS NOT ACCEPTED.

NEVER DID MR.

HOUSEHOLDER MENTION THAT IT WAS BEING USED FOR APPRAISER FEED.

I WOULD NEVER HAD PUT IT DOWN.

I HAVE A LOAN ALREADY, JUST WAS TRYING TO LOWER MY PAYMENT.

ANDREW JUST WAS TALKING NUMBERS OF HOW MUCH I WOULD BE PAYING A MONTH AND LOWER RATE.

NOT ONE TIME WAS IT MENTION,WHAT THE $500.

00 WAS BEING USED FOR.

JUST SIGN YOUR PAPERS SO WE CAN GET THE BALL ROLLING.

MY MISTAKE WAS NOT READING IT BEFORE SIGNING THE FORMS, THOUGHT LOAN OFFICER WAS STRAIGHT FORWARD.

IF I WAS GOING TO PAY FOR A APPRAISER, THEN I WOULD BE SELLING MY HOUSE.

WHEN I SPOKE TO MR.

HOUSEHOLDER HE INFORM ME THAT WAY IT DONE, MUST BE APPRAISE.

BUT…

Amerisave Mortgage blocked me and wont let me unsubscribe to their emails.

You have to be able to get on the homepage to do it, but they say i have to give them a picture i.d. first.

What is this?

Amerisave's loan practice should be reviewed they tuned me down for a loan yet I had submitted the same loan info to another lender.

I was quickly approved with a much better terms than offered.

Finally I had been with Amerisave for many years never missed or late with a payment.

Plus my credit score is in the high 700's.

Go figure.

I was denied a renewal on my Amerisave home loan for the following reasons.

Late payments on past or present credit accounts; this is incorrect I have a 754 credit score.

I cannot get this kind of score if I am late on payments.

Plus Wells Fargo was automatically paid out of my checking account, I never was never late or missed a payment. "Not enough value in the collateral" I live in a home that has a tax assesses value of 699,000 I only owe 270,000. "Amounts owed are too high relative to your income" Presently I have $125,000 cash plus I receive $1400 per spouse benefits and I get over $6,000 in rent income per month. "Income stated on application cannot verified" This is false i sent my latest bank statement as well as proof of rental and social security income I even added my 401(k)…

I recently closed out my account with Amerisave due to them taking money out of my savings account for overdraft charges that I disputed from my checking account.

Once I got paid from my employer, I went ahead and deposited my check into my husband's account to avoid the lines in the stores, then then did a so called random audit, and sent my check elsewhere without notifying my husband or anything.

Amerisave cant even give me answers as to where my check is. this was not the first time I deposited money from my employer into my husband's account which by the way we opened together so i'm authorized on his account.

The customer service is so poor and everything about this bank is fraudulent.

My husband is now stuck with overdraft fee's that occurred because of an bank error.

They…

AmeriSave's ebsite is super old and looks like it was built in 1990!

Come on guys get with the times.

No problems with mortgage or customer service, but the UI of the portal really makes you question have safe your information is.

Especially with all of the billing problems you hear about lately.

Just my two cents as a loyal mortage customer.

Compared to 21st (picture attached) you can see how bad it is.

Called Amerisave Mortgage customer service to let them know we would be traveling out of state!

I got the third degree over the phone wanting driver license plate number and also last phone number of old residence over 30 years ago and many other questions!

Why do you need all this information?

Leah Richardson, your agent at your Amerisave Mortgage office in Warner Robins Ga., made an application for a refinance of our current mortgage on Feb 26th of this year.

We immediately began to get huge volumes of documents in the mail, many of them duplicates and very confusing sometimes conflicting.

Every time we wanted a status or update or to ask a question about all the documents we had to call customer service.

At no time did she EVER call us to inform us of status, progress or issues.

We were unsuccessful in our refinance which Amerisave Mortgage employees blamed on the underwriters and her own company.

They seemed distracted or disinterested, overwhelmed and frequently dismissive and just plain strung out every time we called.

On one occasion she advised we were to ignore…

I have tried to help my mother, who has lost her husband, get her Amerisave Mortgage straight.

Well, letter after letter and fax after fax guess what?

She is still having trouble because your staff says they are here to help her.

She's even on mortgage assistance with your company and every document from death certificate to her s.security and all other info has been faxed a total of 3-5 times.

For a company who says they are here to help someone avoid foreclosure, you suck!

Lets talk about the “foreclosure”.

Well guess what?

Your employee did not abide by the agreement!

Second month same thing!

So we sent a check and it was cashed.

3rd month same, sent another check it was cashed.

Oh I almost forgot it says that in order to foreclose, my mom was going to be notified.

That was…