Airfare.com logo

Airfare.com

3.0
2 complaints

Address

4619 41st Street, SW, Suite 300, Washington, DC 20016

Customer expressed concerns about Airfare.com's outdated website design and poor mobile functionality, which negatively impacts trust and user experience. The website appears dated and not optimized for modern mobile devices, requiring urgent redesign.

Generated 6 days ago

Common Issues

50% (1)
website15 years oldnot up-to-date
50% (1)
mobile problemsnot mobile friendlyphone

Complaints

Airfare.com logo

Ms. Monica Graci

Oct 22, 2016
0

I have no large complaints about airfare.com. But, I have to tell you that after visiting their website and seen the mobile problems I had on my phone, I can tell you that I would not trust a website that is not mobile friendly. They say they've been in operation since 1996, and it shows because their website looks like it is at least 15 years old. I would recommend is the ownership for the CEO prioritize designing a brand-new website that looks up-to-date for today's consumers.

I also do not believe that the affiliate companies care about your experience. I was looking at flights and noticed they basically take a cut of everything else. I really do not want "cheap flights" or the most inexpensive accommodations anymore.