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Acura

2.0
44 complaints

Address

Honda Motor Company, Ltd., Torrance, CA, 90501-2746

Acura customers face severe frustration with extremely long parts wait times (up to 9 months for critical safety components like seatbelts), poor dealership service quality, and lack of corporate responsiveness. Recurring issues include misdiagnosis requiring multiple repair visits, administrative problems with refunds and warranties, and various vehicle defects that dealers struggle to resolve effectively.

Generated about 11 hours ago

Common Issues

28% (12)
waitingpartsmonths
26% (11)
rudeunhelpfulno response
22% (10)
still not fixedcame backmultiple times
14% (6)
refundgap insurancewarranty
10% (4)
oil leaktransmissionsunroof exploded

Complaints

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James Mack

Sep 27, 2016
0

5 mpg. Even the gas cap says premium gas only? What does Honda say. Will it run fine and not affect the warranty? I need to have an answer today or I will cancel my pending purchase.

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Robert Lacaillade

May 13, 2016
0

I have two acuras, a 2010 tsx and a 2016 mdx. While overall I've been satisfied with both cars, I was recently somewhat disappointed when I went to the dealership for service and to buy some accessories. I wanted to purchase driver and passenger side window deflectors as when it's raining and you need to "crack a window" while smoking or to get some air, water pools and drips inside directly on the window buttons.

It's bad enough the water pools and drips inside, but drip directly on electrical switches is not good.

However, when I tried to order the deflectors, I was told Acura does not have them and that I would have to find aftermarket/universal deflectors to try and fit my vehicles. While I am surprised at the oversight in this flaw in design, I was wondering if this is something…

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Anonymous

Feb 26, 2015
0

I was looking for design,quality,high performance in a car and found Acura to be my perfect choice. From a budget between 28,000$ to 60,000$, you have various models to choose from. I have purchased Acura RDX as it suits my budget without compromising on quality.

Ample legroom, comfortable and supportive front seats, leather upholstery and many more great features made me choose Acura RDX. I would definitely recommend this to all and give it an A+ rating.

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