If you are upset at Burger King and need to contact the head office, the best phone number to call is their New York offices at 1-212-893-6727. This is the phone number of 3G Capital, the private equity firm that purchased Burger King for $4 billion in 2010.
The problem with trying to get ahold of BK corporate is that the official Burger King website does not provide much information online. It is very confusing and they try their best not to allow you to contact them direclty. Instead, you are forced through a series of automated support forms.
So, if you want to write directly to Burger King corporate, write to 3G capital at 600 Third Avenue, 37 Floor, New York, NY, 10016.
Outside of 3G, there is a phone number to call. The best phone number to call Burger King is toll free 1-866-394-2493 between the hours of 7am – 11 pm CST.
They also have a contact form on their website for:
Burger King will try to route your feeback through a "tell us about us" automated form. This form promises a free whopper on completion.
You will need the location number of the restaurant you visited, the date of the visit, and city and state information. The frustrating part of this experience is that if you do not have specific details the form will reject your complaint with an error.
How is that for customer service?