8 Ways to Complain to Chase Bank Headquarters (and Get Results)

Author: keith
Category: Business Blog


Upset with Chase Bank? To reach a live person and file a complaint you will need to know the right phone number to call. That's why we have assembled the best eight complaint numbers for Chase customer service below. Depending on the product and issue, you might need to call during normal business hours. Otherwise, many of the phone lines are staffed 24 hours a day, 7 days a week, 365 days a year.

  1. Credit Card complaint hotline: 1-800-432-3117
  2. Personal banking customer service number: 1-877-CHASEPC (1-877-242-7372)
  3. Personal banking help complaints outside the United States: 1-713-262-3300
  4. Home equity or loans problems: 1-888-342-4273
  5. Retirement and investment planning issues: 1-800-392-5749 for help
  6. Investments feedback for large businesses are routed through JP Morgan
  7. Business services complaints are received 24/7 here: 1-800-CHASE38 (1-800-242-7338)
  8. Complications with auto loans and leases: 1-800-336-6675 (Mon-Fri: 7:30 AM - 11 PM)

​Or write your complaints to:

Chase Auto Finance
P.O. Box 901076
Fort Worth, TX 76101-2076

If you don't have a complaint and simple need online banking, here's four different numbers to call for a live personl that are available 24/7

  1. Online banking hotline in the U.S.: 1-877-242-7372
  2. Online banking number outside the U.S.: 1-713-262-3300
  3. Armed forces and military services: 1-877-469-0110
  4. Overseas military: 1-318-340-3308