3 Ways Company Culture Affects Customer Support

Happy people help people. Find out how your company culture is affecting your customer service.

Target Corporate Boycott Reaches 750,000 Customer Signatures

 

Target made the decision last week to begin allowing men and women to use whatever bathroom corresponds with their gender identity. The idea started out great, as something that included everyone regardless of race or gender. But many conservatives took offense to it. Now, it's spiraling out of control.

Best Buy Customer Service Number (Tired of Waiting on Hold)

 

Recently a couple in upstate New York wanted a new TV. They had been shopping and saving for many months, and finally had their heart set on a Samsung flat screen 65" from Best Buy. After going to the store to check it out, the sales person mentioned great discounts if they buy online.

That is where the nightmare started with Best Buy customer service number, I called 1-888-237-8289 for weeks trying to get through to a live human.

Sony Customer Service Caught Cheating Customers with Big TVs

 

My Sony Bravia is about 7 years old. It just began having a very light picture with dark borders. So, the repair man said it would be very expensive to repair and a new tv would be a better decision. I just lost my husband and did not need so much stress at this time. Sony was a prime name and we thought we bought (a 40") tv to hang on a wall.

Now Sony customer service has been caught cheaing me and thousands of other TV customers. Here is how I caught them...

This Sucks! — I Hate the New Snapchat Update for iPhone

 

I hate the new operating system! Put it back the way it was please. I don't like new snapchat update I was wondering if they go back to original back how it's was not yellow screen then blue screen. My boyfriend and I had a snap streak of 120 and it disappeared for no reason after the latest iPhone update, I am very upset about this. I am highly upset with snapchat filters at the moment. And they took away the red eyes with the angry bunny filter.

This is an outrage. Bring it back or I sue.

American Airlines Customer Service Ruined Our Family Vacation

 

Dear American Airlines, I know this is not your website. But I am writing this letter in disappointment and disgust in relation to your company and the staff that you employ.  I have filled in two complaint forms directly with your customer relation department, and have still had no reply. 

This is no surprise and shows what little respect American Airlines customer service show’s its customers.

Instagram Blocked From Adding Content One Week

I went on Instagram earlier today and found a message that I was blocked from adding content until next monday, which is a week away. I did not do anything wrong, but was still shocked at the message I saw. Here it is:

Action Blocked

Based on previous use of this feature, your account has been temporarily blocked from taking this action. This block will expire this Monday. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake.

More DirecTV Complaints about Special Promotion Scam

 

It's 2017 and more customers are complaining about DirecTV. I have even had my own issues that I thought I would share today. I have called and called trying to get someone to listen to me.  I have been scammed by a telephone person saying they are from DirecTV with a special promotion.  The number was 1-888-407-6562 which sounds like DirecTV line.  I was told if I paid 5 months up front with a Amazon prepaid gift card $300 I would pay 59.99 for 24 months and get the prime package.  

CenturyLink Receives Poor Customer Service Ratings

 

CenturyLink has the worst costumer service I have ever encountered. I was being overcharged for two months and then when it finally was taken care of and my bill switched, there was still over $100 left that I didn't owe. After calling multiple times and being told time and time again that it would be fixed, four months later it still hasn't been fixed and they shut off my wifi. I sat on the phone for two hours yesterday and was assured my wifi would be back on by 6pm and if not to call technical services.