Kohls Return Policy Problems

KOHL’s Hassle Free Return Policy is a FARCE. My daughter purchased my husband Nike Shoes for Christmas that were on sale for $29.99 plus tax. The shoes were too small, so my husband took them back to KOHLs. We waited in line a while, then was told to just keep the shoes and find a replacement. So we thought great, we will see if they have them in his size. Well they didnt. But he saw a pair for $39.99. He took them back to the service desk and the gentleman there deducted $7.00 because he had no receipt and a $5.00 restocking fee. If the store gets $12 for EACH refund with no receipt, they are making money!!! This is a FARCE !!!

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Retail Stores

Average: 3 (1 vote)