Permalink Submitted by Diane Fossey (not verified) on July 17, 2016 - 11:50am
Took my 2014 Kia Sportage in last week for an oil change. It is 11/2 years old and has 25000 kms. I told the service department that I only wanted the oil changed. I was told because my car had no mileage and I basically do highway driving, my brakes should be good. Wrong.
While the oil was being changed I went for a walk and received 2 phone calls. The front wheels were not aligned and rotor pad were wearing and if I did not get this fixed I would have problems. After about 21/2 hours of work my car was ready and my bill was $710.00. The labour was $495.00 and the parts $112.00 + tax.
I am a widow and I feel that I was taken advantage of because I did not know that maybe I should get a second opinion. My car has a ticking sound in the engine since I bought it. Nobody seems to be able to fix it. My next vehicle will definitely not be a Kia and I will not be having any more services done there unless it is covered under warranty. My story is being told to everybody by myself and by everyone that I know. Shame on Kia.
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Shame on Kia
Took my 2014 Kia Sportage in last week for an oil change. It is 11/2 years old and has 25000 kms. I told the service department that I only wanted the oil changed. I was told because my car had no mileage and I basically do highway driving, my brakes should be good. Wrong.
While the oil was being changed I went for a walk and received 2 phone calls. The front wheels were not aligned and rotor pad were wearing and if I did not get this fixed I would have problems. After about 21/2 hours of work my car was ready and my bill was $710.00. The labour was $495.00 and the parts $112.00 + tax.
I am a widow and I feel that I was taken advantage of because I did not know that maybe I should get a second opinion. My car has a ticking sound in the engine since I bought it. Nobody seems to be able to fix it. My next vehicle will definitely not be a Kia and I will not be having any more services done there unless it is covered under warranty. My story is being told to everybody by myself and by everyone that I know. Shame on Kia.