Whirlpool Washing Machine Extended Warranty Problems

I’ve taken an extended warranty from Whirlpool for my washing machine. I have extended my warranty and I got 1’st service request registered on a long time ago the people said they will send their engineer in 24 hours. nobody came till late in the month, then i phoned whirlpool again to ask for service, they again said today our engineer will visit at your place. Nobody came to check it out. Since November, I am calling them twice a day they are answering the same. Now I am really feeling very frustrated. Can something be done against whirlpool or who ever is responsible for this put off action. I want some suggestions please, best regards.

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