7-Eleven

I want to complain on the store in Delcity. It’s the 7-Eleven on 29th and Sunny Lane in Delcity. I want to complain on the manager. I’ve had problems with her. Her name is Gina. I don’t know her last name but she’s taking pictures of my car she’s flipping me off.

She’s harassing me and I have made other complaints on her. I wanna make an incident report also for pain and suffering because she threatened to beat me up and it upset me very badly and a cop did show up all of this documented so I wanna know how to make a complaint on the store manager. Her name is Gina.

I was robbed jan 30th at research and braker location 78759 Austin Texas. I walked in the the Italian guy that was loitering around 4-6pm reached in my pocket as I was put the capmon my ice cup and took my phone.

My thousand $ noble fokuz ear pods were paired to the phone so I found out he stole and put in his car thought the pair in my ear phones then he was acting suspicious and kept asking if I could hear it so I asked to just give my phone back and he tried to argue me nobody help me with the incident nobody looked at camera this second time that man has robbed in 711 the first time he reached in my back pocket at took my wallet and

now they want give me band for self defense. J work right next to 711bim homeless sort that what they think so they lied to my boss trying to get…

Worker smacks my hand down this happened about 1:30 a.m. December 23rd in fort Morgan Colorado it would be the store on the west side of town seems to me everybody has problems at the store especially with this guy he's Arabian or something I'm not sure what he is but he definitely has a problem and poor People's skills

The manager at 711 on avenue of the cities is bad to her employees in front of her customers please all I'm asking is that you see what can be done about it. The store manager name is Cathy. Located in Moline Illinois

7-Eleven on Charleston and antelope I seen the worker that goes by the name of Amy put her hands on a teenage girl because she thought she was stealing something come to find out she didn't steal anything and then when the little girl they kicked her out she started talking about the little girl calling her fat and overweight which I think was very unprofessional she's always talking about other workers co-workers and talking bad about the manager named Thomas saying that he takes tips for people gambling and not splitting it

) so instead of another confrontation with this man I left in my rv. When I pulled up to the traffic light a person pulled up to me And told me that the 711 owner ran outside and threw a burrito at my rv I have include with this email pictures of receipt the mess to my RV and the offending burrito.

If this is the way 711 franchises are allowed to operate please let the public know which stores are corporate and which stores are franchises so that we can as the public can then know weather we want to shop there or not. 59 if your franchise store had a sign franchise owned or was different color I would drive by and go to the next one

This morning we went to the 7-Eleven on Cortez Road in Bradenton. The address is 8604 Cortez Road, it’s new. I had two small cups of coffee and went up to pay. The woman asked me if I wanted the donuts.

I said well no I don’t think so and then she said they were free with the coffee. She absolutely 100% did not say they were free with a certain size of coffee. She just said they were free with the coffee.

I paid and sat down, and my husband asked me how much coffee was. 29 which he said was ridiculous for small. 89 for a small. When we finished, I went up and questioned the cashier, who was a different cashier.

She didn’t understand it, so she went in the back to speak to the woman who checked me out, I assume anyway. When she came out, she told me it was because of the donuts. But, she…

I have encountered a 2nd bad experience today at your Jurong East St 21 outlet also by a female Indian staff. It happened today 1st January 2024 at around 630pm to 640pm.

I came in the store to ask for a set of cutlery. At first, she seems lost and ask me to find a Chinese uncle staff for it.

When the uncle approached me I pointed to the cutlery section and ask if there's any more cutlery as I only need 1 set.

The female Indian staff stop the uncle when he wanted to help and talk to me in a very bad tone in a presence of other customer as if that I couldn't afford to buy a cutlery and said that they couldn't just give out the cutlery. I was truly upset of how she handle the situation and I went off. She can simply apologise and ask me to purchase and I would do so.

Having that kind of…

Call 711 Asian Vietnamese employee harasses me every time I go in there because I'm gay every time I come into the store she always bothers me harasses me ask you to search my bag just like today and finds nothing every time and it's because I'm gay I was going to another accident with that same employee and he was also called me a faget

I'm about to make this a problem where they will not load any cash anywhere at 7-eleven here in Eugene and honestly I think I want to file a lawsuit.

I went to a 711 in my City of Pueblo, Colorado I gave the cashier $600 to put on my cash app account, the transaction went through and confirmed and completed, .. I contact cash app they said take it up with the store casher, I did...

So the store wouldnt refund me... And cash app keeps saying that the store has to refund me but they won't. I'm trying to upload a receipt but your uploading botton doesn't work....

Dear 7 eleven,

I hope this message finds you well. My name is Wladyslaw Katsuba, and I am writing to express my dissatisfaction with a recent purchase at your 7-Eleven convenience store located at 1613 Columbus Rd, Burlington, NJ 08016. On 12.06.2034, at approximately 4-6PM, I purchased a phone charger from your store for $13.85, as evidenced by the attached payment confirmation screenshot.

Unfortunately, the purchased charger not only functioned poorly but also charged at an extremely slow rate, approximately 5% per hour. Realizing the product's defects, I returned to the store 15 hours after the initial purchase on December 7th at 8:10 AM (New Jersey time).

I sought a refund, initially prompting your staff to inquire about whether I preferred a refund. However, to my disappointment, I…

Good afternoon my name is Chani Casasnovas my employee number was 2159820 I would like to place a complaint because as of yesterday which was 12 five 2023 I was fired from the 2014 W. Broadway store because of my pregnancy and me having to deal with it.

I am 11 weeks pregnant at high-risk and because my son was has been in and out of hospitals over the last three months, I’ve given the store manager proper time frames and when I will call out proper information and notes to verify that I was out she has complaint she didn’t necessarily want to do a double shift because you guys weren’t paying her for the double shift so

I feel like I’m being discriminated against because I’m being pregnant and I’m looking into suing because I don’t believe I should’ve been fired from my job

Manager Behavior very nasty to customer on Nov. 2, 2023 at counter. So I gave her phone number to Corp and 711 people to report her!! This Nasty need to stop !!

They screw up my rewards and refuse to give me my free beverage and stupid customers service did nothing

So I go into my local 711. Which is on 1st street in canby Oregon. I wish I got her name butchers was not wearing her name tag. But she is a middle-aged blonde woman and she worked today. Which was 1 AM October 26.

So I go in to pick up a DoorDash. Order well, she was quite rude that she had to fulfill it.

Also, she basically said I needed. To fill the customers drink when technically. We cannot do that per doordash policy. So anyway, I did just to make it easy and please. The doordash consumer. the whole time I dealt with her she was very rude, Like saying things under her breath.

Which I will not repeat alarm with giving me dirty looks and making me feel uncomfortable. Then the doordash customer forgot. To add 3 ketchup packets so she messaged me to ask if I could just get 3. Well,…

My account verification code is 64502 I've visited this location this past Wednesday and I had rewards that equaled a free pecan pie the pie was so crusty and still it was an edible the issue also is that it was supposed to be free the owner again additively would not allow the transactions for the redeemed reward I have the screenshot of it that it is still in my cart and he charged me the full price of one of the most stainless crustiest pies I've ever eaten in my life and refuse to do anything about it and ask me to leave the store I purchased a coffee and

a Italian sausage and he never ever said anything at all after I paid but to get out of this store this is the second complaint I am making about this 711 and I have a account verification code and I have not heard any response back…

7-Eleven gas station and store 11461 Firestone Blvd Norwalk CA 90650 This is the worst 7-Eleven I've shopped. They're mostly on the phone not paying attention to costumers, sometimes being rude. I buy coffee mostly every morning in other 7- Elevens most of them they greet you with a smile.

One time I tried buying two packs of Camel cigarettes I had a coupon from Camel Co. for two dollars, they wouldn't take my coupon. I've used it before on other 7-Elevens. I told them other stores taking the coupon and they got upset.

Then twice I've won 100 dollars on lottery scratchers I tried to cash them they said they don't have change. I understand on a regular 7-Ekeven store but on a busy gas station. The second time on a different day I was in line trying to cash my lottery scratchers ticket.

I…

If I could give less than zero stars to this stellar cast of racist, lying, law breaking, money hoarding group of terrible retail employees I would, whether it's locking innocent patrons in the store against their will. Selectively allowing certain customers in during night time hours based on race or perception of homelessness.

Owners have threatened to call the police because I called something they said ,'stupid" they've knowingly overcharged customers and refused service to customers based on sexual orientation. Idk about your 711 but mine might be the worst in the country

7 Eleven regular coffee is my favorite coffee and every morning I purchase coffee before going to work. Today morning, I visited 7-Eleven store at 1036 Warrenton Road Fredericksburg VA, 22406 at about 7:50 am to buy coffee. The coffee was not hot and I was thinking to make it hot in the microwave oven but same time lady cashier on duty started brewing fresh coffee as the coffee pot ( from which I had taken the Coffee) was getting empty) .

I very politely requested the lady that if could have fresh/hot coffee as the previous one was not hot enough. On this , she very rudely refused and insisted that the coffee I had taken was hot. I reminded her of customer service ethics but her behavior was very rude so I left the coffee and walked out of the store reminding her of customer service norms…

I just went to the 7-11 at 23rd and Portland. I parked at the gas pump and went inside to pay. There were 2 cashier's. I went up to the counter and let the cashier know that I needed $35 on my specific vehicle. She said "which pump".

I gave her the description of my vehicle and pointed to which one. She told me I had to tell her exactly which pump. So I'm slightly visually impaired. She makes me walk all the way out to my car and come back in to let her know.

When I come back in,the 2nd cashier cashed me out and I told her the pump number. Before I exited the store, I let the 1st cashier know that where my car was. That is pump number 3. She said " you need to tell me exactly the pump number" this cashier knew what number of the pump !

I asked if she could visually see it. She made some…

Store #25173, located at 11775 131st Street North, Largo, FL, Gas is overcharged $3.69 per gallon when all gas price range between $3.21 to $3.35, price are not shown outside, meaning, customers are not informed of the price been offered. This is not acceptable.

little miss allison from the seven eleven on the west side of main st in canton new york feels the need to treat me and others who use snap benifits at the store differently than people who use cash and credit. she assumes were all "scumbags" and need to hurry and get our stuff from the store and get out she said.

Allison wouldnt give me an oppertunity to work there when i tried to apply having way more qualifications than i think i should have. this complaint has been building for some time now. i have put it off for months but ive had it someone needs to hear this.

that little bitch needs to be fired for treating people the way she does she doesnt know me or what im going through ya know? like. i just burried my mom and three stillborn babies miss my shit dont stink allison!

give me a…

I make weekly visits to the 7-11 in Winfield. I have become very close to one of their clerks named Laura, she is a wonderful woman and treats all customers with respect and kindness. Recently a new girl has been working Laura's shift.

I purchase a cup of coffee and some Lottery Tickets, since this new girl has been working the coffee is always cold, she blames the coffee maker, when i ask her to reheat it she gets an attitude and tells me that its only my problem. For the last 2 weeks she has told me that the coffee machines weren't working.

I talked to a friend who buys a coffee every morning and he said he hasn't had any problems. One day i came in and she had an attitude, as always! i said you dont like me, do you? She responded by saying she didn't sleep well.

I have never posted a…

m. m. can somebody please give me a call this means a lot to me and it's not fair that I worked for nothing +1-640-229-1122

95 attended scan pack of 30'scigeratees not 20's he promptly said he will do a refund to my card l ask if the money would go straight back into my account and he said yes he then went on to scan a pack of 20's and charged my card it's been 2 days and purchase is still pending l rang 7 eleven to ask when l would get refund and

was told 5-7 days l don't think it is acceptable that l should not have access to my money for this long when was attandends mistake and it is definitely not acceptable to be told that money would be straight back in my account,attendant should be host with all customers and tell them they will have to wait for refund to upto or a the company should make it so refund is instant customers should not be out of pocket for up to a week it is simply unacceptable

7-Eleven App Deals 7-Eleven has 3 slices of pizza for $3 and more deals when you order with 7-Eleven app. 29 not $2 including the food is always old, burnt, and raw the new employees charge you whatever they want and won't ask for help if the price or product is questioned the floor near the slurpee machine is always sticky and

dirty the counter is always dirty I conduct alot of reviews for restaurants, convenient stores, etc and the night crew at this location are unaware of customer service and cleanliness and the prices listed for certain item you're paying full price $1 20 oz Sprite with purchase of 2 Pizza Slices 8 Boneless Wings for $3 10 Bone-In Wings for $5 Three food items for $3 – choose from pizza slices, Buffalo Rollers, Taquitos, Egg Rolls, or Hot Dogs.

3 Spicy Breakfast…

Not being served beer because my ID is expired I'm 63 years old ana d I looked up the laws for oklahoma and this girl sold to me the day before . And she told me it's a law that without or valid I'd i can't be served .

Well thats not true . It's a white younger girl that says have a nice day . Im very likely to stop buying fuel food and beer and take my business elsewhere . That should be around 800 dollars a month going somewhere else .

The store in question is at ne 36th and santafe in okla city okla 73105 should be the zip code . If you want to keep by business please email me letting me know the subject has been both addressed on the ID issue and the tottaly rude clerk in the store because I will not be back into any 7-11 untill that time.

At 3:13 pm on Sept 2nd 2023 I entered a 7 eleven on Rockwell and Memorial Service Road in Oklahoma City. As I am at the counter paying for my items the gentleman helping me is arguing with a female employee right next to him.

He is being very rude to the young lady and telling her how she better learn to do something. After listening to this man talk to her through my whole checkout like this I myself spoke up for the young lady.

I asked him if he was her boss? He said well no not really. I told him that he was being rude to her and that there was a time and place to talk to someone about these kinds not while your checking out paying customers and talking loudly enough we all could hear you.

The employee was very rude and no human being deserves to be humiliated in front of the whole…

Nobody is ever doing anything always standing behind the counter on their cell phone they make customers wait at the register until they're done doing what they're doing the music is way too loud using the n word and cursing... This is an ongoing thing and I also saw the young lady that's there right now not using gloves when preparing food... I don't want an email back I don't want to call back I don't want nothing except for the problems to change

On Wednesday 08/23/2023 approximately 9:05pm I went to the 7-11 at 61st and kedzie Chicago Illinois 60629. I got a big gulp and approached the counter and a female cashier employee was on duty. 42 for the big gulp. I asked is it free if that was all I was buying.

I explained to her 7-11 employees has been giving free drink if a big gulp was all I ordered all that week, mind you it's on camera of the days it was giving to me at no charge. Instead of de-escalating the matter, it got highly escalated.

Because the male employee approached me aggressively. I'm disabled and walk with a can. I'm 55 and my right leg has been severely damaged in the past. The male employee proceed to push me, push me again like he knows me or singleling me out as if I'm a regular troublesome person.

I be living…

I was discriminated against and my elderly mother-in-law was as well!!!!!!! I am disabled and I have to walk with a cane plus my left arm is in a sling from permanent damage to my shoulder. This was a horrible interaction. m.

my elderly mother (who is Hispanic) and I went and to get an iced coffee. 29. I come into the store every day and get the same iced coffee. I always get an extra large. I have had bad experiences in the past with the manager at the cleburne Texas 7-Eleven,1302 West Henderson Street, cleburne Texas, I have never had a verbal confrontation with the manager, Amanda.

Every time I've seen her she always seems up-tight and angry and treats her employees very badly but I normally don't say nothing. I explained at the register that she was overcharging me for my iced coffee…

They scan something before your things so they charge extra money for the things you buy + don’t give you the cents if your change is $.99 they give you only $.95 and don’t give you the receipt but they never let you know this store is doing this since long time ago

Ok so one of speedyway/ 711 is that if you bring in your own cup or pitcher that they’re ice free. Well today I was denied to get the ice I wanted even after I said I’ll pay for it that’s no problem.

Still was not ok with that and then I asked to speak to the manger and he said he was the manger but he wasn’t this is the only store that give me problems and not only that its literally water the machine makes more every 5 mins so I ended up just leaving but I would really like someone to speak to this store this stuff has to stop o don’t even understand why they are so

caught up in this I’ve thing it’s ridiculous

The system was down but they were still taking customers with cash only. But they were not giving any change back no matter the amount. I claimed something with my points due to the system being down I was not given the product.

But I was not reimbursed my points either. So I lost out on the product and my points at the same time. This experience was by far the worst experience ever in a 7-11 store. I would like my points back and a fix for this type of treatment I received from your employees.

Store address 9562 e colonial Orlando FL.... bought some pork rinds on 8/6/23... opened them next day, notice the were stale and old, loled at best by date and it was 3/23... left them in my car so I can stop by and let them know to protect them from further violations...

she walked to were rinds were and found 2 other bags that had expired in 5/23... this happened 3 pm 8/7/23.....

My daughter wanted to buy something in the 7-Eleven Sunoco on 524 in Cocoa Florida and the item was under a sign with a certain price, and when she got to the register, it was a different price and when she didn’t have enough money to pay for it the cashier tried to force her to pay for it when she didn’t have enough money when the item was in the wrong place, and

instead of letting it go, she started recording us and embarrass my daughter because she couldn’t afford it. I will never shop at that store again they are rude disrespectful and have no sympathy for people. My daughter wasn’t trying to steal shit she couldn’t afford it put your stuff in the right place and maybe you won’t have that problem anymore

I have been going to 711 near my house for a few weeks now pretty regularly. Since I’ve been going there there is one particular employee who works overnight who makes me uncomfortable. He follows me around the store, he leaves the register as well as customers to watch me as if I am going to steal something.

I have NEVER stole from this store and he has no reason other than pure discrimination and judgement. I purchased 3 slices of pizza which I had stacked on each other so I could carry. This employee asked me how many I told him 3.

He then said “I need to see” as he proceeded to pick up each slice of pizza individually. There was no need to touch my food. Then he gave me a bag and told me to put my items I just purchased in the bag, so he was able to touch my food and pick each slice…

The 7-Eleven in Pennsboro West Virginia nights during the week there's never any coffee there's never any egg rolls The lady all she's worried about is having everything put up and cleaned She doesn't have anything available We have a lot of night shift workers out here in the oil field and every time I come here it's ridiculous There's never anything available that people want at night she's more worried about having it all spic and

span and nothing available that way she can clock out and not have to clean anything up before she leaves She wants everything done as soon as she gets to work and it's quite annoying. I've spoken to her about this and asked why is there never anything available?

She says they don't do that during night shift and I asked her I said well why does the West…

I have invested rs 36000 but now site can't be reach . Please return my money

Today, July 31, I made a point of looking up gas prices, seeing prices were hiking (gouging) again. 59 -the cheapest in my surrounding areas. 59 on the billboard sign. 89 ?! NO, I was not going to pay THAT! False advertising, BAIT?! 59.

This was VERY DISTURBING, NOT RIGHT, believed something VERY WRONG was going on. A man, on a motorcycle, pulled up. I told him what I was seeing with definitely different prices. He started looking at the other pumps. I went inside to ask what was going on, what they would say.

The lady, at the cash register, was busy doing something with her drawer, couldn't give me an answer. What?! What is that supposed to mean? The lady asked what pump I was at. I told her, "Pump 7", she looked it up, stated it was not operable. What?

The pump wasn't even covered up.…

I have been a customer at the store for over five years. The new manager Shika is very unprofessional towards customers and employees. The significant other that assist there speak sexual in the windows. Disrespectful towards me as a customer.

She raises her voice towards customers and the employees this manager needs to go to etiquette class or be retrained as a manager no professional skills. This manager used to be a cashier and has been promoted poor behavior .

I’m not sure if the owner is aware of these actions I have concerns as a customer this is why I am filing my complaint.

My daughter and I arived at 7 11 on Everate rd at approximately 4:26 Upon entering i told the male employee what item I wanted behind the counter . when we were back at the counter we noticed he had not heard the original order because he was to busy eye balling daughter and had tried to speak with her .

He was rude saying you did not order anything and said "maby it was in your head" .... than continued being disrespectful

The worker at 7-11charging me more than what is by putting a different more expensive item like I got a large coffee and mr put a dbl thermo cup se 12oz

Since the store by my house has gotten locks on the beer coolers the manager has decided that the coolers should stay locked all the tune. So now yiu have to ask for the key if you want beer .

Also that store does not allow Noone to use their bathrooms at all no more. And on 3rd shift when they get their truck the manager tells them to lock the doors and don't serve anyone till they finish their stocking.

I visited your store located on 9817 US Highway 301 in Riverview Florida. I was in there last night to purchase, mega millions ticket and cash in scratch off tickets. ” he also said I was taking too long to choose my scratch off tickets.

Everyone look at each other in disbelief of his attitude. I will NEVER visit 7-Eleven again. He needs to be fired. He is not representative of your company.

They ripped me off by never giving me my discount because they got lazy and put the wrong item in and didn't want to change it. They also have incorrect prices for things so they charge more than what's listed.

Bought some stale chips . Ask manager if I could get a new bag of chips . Was told no . Never had this problem before . She had a really bad attitude. Was told by the workers of the store .

That they usually let customer exchange a product if it's out of date. reno ave

I purchased 2 XXL Big gulps and didn't notice they had soap and an hour later my stomach is in painful and now I have diarrhea I got them from your store in Las Vegas Nevada on Revere and craig

This bald headed dike tried to fight me making minimum wage in Hampton va at 436 fox hill rd then instead of calling the police she called her bald edged manager named Candace and she didn’t make it any better. They are ghetto and unprofessional and to be honest their costumer service skills are the worst she wouldn’t even give me corporate number that’s how ghetto they are I hope they both get fired