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7-Eleven

1.0
109 complaints

Address

P.O. Box 711, Dallas, Texas 75221

Complaints

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evelyn guimond

Mar 26, 2024

The manager at 711 on avenue of the cities is bad to her employees in front of her customers please all I'm asking is that you see what can be done about it.

The store manager name is Cathy.

Located in Moline Illinois

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Aaron Albert

Feb 20, 2024

7-Eleven on Charleston and antelope I seen the worker that goes by the name of Amy put her hands on a teenage girl because she thought she was stealing something come to find out she didn't steal anything and then when the little girl they kicked her out she started talking about the little girl calling her fat and overweight which I think was very unprofessional she's always talking about other workers co-workers and talking bad about the manager named Thomas saying that he takes tips for people gambling and not splitting it

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David Gower

Jan 21, 2024

Today January 19 2024 at 11:08pm I went to store 16318 in parkland Washington address on receipt is 13723 Pacific Ave., Tacoma, WA 98444 went in to buy 2 bottles of brisk lemonade sign on shelf says buy two for $3.

00 went to pay for them was charged $3.

58 when told the lady they was marked 3.

00 she says she had to go by what the till says I made comment that was false advertisement she said she would tell store owner.( He was in the back I have had problems with him before when last summer he tried to charge me $5.

35 to refill the 100 oz big gulp cup when other stores charge $1.

59.) so instead of another confrontation with this man I left in my rv.

When I pulled up to the traffic light a person pulled up to me And told me that the 711 owner ran outside and threw a burrito at my…

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Cynthia Schultz

Jan 19, 2024

This morning we went to the 7-Eleven on Cortez Road in Bradenton.

The address is 8604 Cortez Road, it’s new.

I had two small cups of coffee and went up to pay.

The woman asked me if I wanted the donuts.

I said well no I don’t think so and then she said they were free with the coffee.

She absolutely 100% did not say they were free with a certain size of coffee.

She just said they were free with the coffee.

I paid and sat down, and my husband asked me how much coffee was.

When I looked at my receipt, I said it’s $2.

29 which he said was ridiculous for small.

He went back and checked, and the sign said $1.

89 for a small.

When we finished, I went up and questioned the cashier, who was a different cashier.

She didn’t understand it, so she went in the back to speak to the woman who…

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NA

Jan 2, 2024

I have encountered a 2nd bad experience today at your Jurong East St 21 outlet also by a female Indian staff.

It happened today 1st January 2024 at around 630pm to 640pm.

I came in the store to ask for a set of cutlery.

At first, she seems lost and ask me to find a Chinese uncle staff for it.

When the uncle approached me I pointed to the cutlery section and ask if there's any more cutlery as I only need 1 set.

The female Indian staff stop the uncle when he wanted to help and talk to me in a very bad tone in a presence of other customer as if that I couldn't afford to buy a cutlery and said that they couldn't just give out the cutlery.

I was truly upset of how she handle the situation and I went off.

She can simply apologise and ask me to purchase and I would do so.

Having that kind…

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Angel Mata

Dec 26, 2023

Call 711 Asian Vietnamese employee harasses me every time I go in there because I'm gay every time I come into the store she always bothers me harasses me ask you to search my bag just like today and finds nothing every time and it's because I'm gay I was going to another accident with that same employee and he was also called me a faget

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Brenden

Dec 21, 2023

I'm about to make this a problem where they will not load any cash anywhere at 7-eleven here in Eugene and honestly I think I want to file a lawsuit.

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Fernando Carrillo

Dec 20, 2023

I went to a 711 in my City of Pueblo, Colorado I gave the cashier $600 to put on my cash app account, the transaction went through and confirmed and completed, .. "scanned the barcode" and given a receipt I get home and realize the money's not in my account,..

I contact cash app they said take it up with the store casher, I did...

The store casher even trued to go back and viod it but it was to late it was confirmed.

So the store wouldnt refund me...

And said it's cash apps deposit side , cash app Denys it....

And cash app keeps saying that the store has to refund me but they won't. ......

I'm trying to upload a receipt but your uploading botton doesn't work....

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Wladyslaw

Dec 7, 2023

Dear 7 eleven,

I hope this message finds you well.

My name is Wladyslaw Katsuba, and I am writing to express my dissatisfaction with a recent purchase at your 7-Eleven convenience store located at 1613 Columbus Rd, Burlington, NJ 08016.

On 12.

06.

2034, at approximately 4-6PM, I purchased a phone charger from your store for $13.

85, as evidenced by the attached payment confirmation screenshot.

Unfortunately, the purchased charger not only functioned poorly but also charged at an extremely slow rate, approximately 5% per hour.

Realizing the product's defects, I returned to the store 15 hours after the initial purchase on December 7th at 8:10 AM (New Jersey time).

I sought a refund, initially prompting your staff to inquire about whether I preferred a refund.

However, to my…

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Chani Casasnovas

Dec 7, 2023

Good afternoon my name is Chani Casasnovas my employee number was 2159820 I would like to place a complaint because as of yesterday which was 12 five 2023 I was fired from the 2014 W.

Broadway store because of my pregnancy and me having to deal with it.

I am 11 weeks pregnant at high-risk and because my son was has been in and out of hospitals over the last three months, I’ve given the store manager proper time frames and when I will call out proper information and notes to verify that I was out she has complaint she didn’t necessarily want to do a double shift because you guys weren’t paying her for the double shift so I feel like I’m being discriminated against because I’m being pregnant and I’m looking into suing because I don’t believe I should’ve been fired from my job

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jessie cooper

Nov 3, 2023

Manager Behavior very nasty to customer on Nov.

2, 2023 at counter.

So I gave her phone number to Corp and 711 people to report her!!

This Nasty need to stop !!

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elijah moody

Oct 30, 2023

They screw up my rewards and refuse to give me my free beverage and stupid customers service did nothing

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Ryan

Oct 26, 2023

So I go into my local 711.

Which is on 1st street in canby Oregon.

I wish I got her name butchers was not wearing her name tag.

But she is a middle-aged blonde woman and she worked today.

Which was 1 AM October 26.

So I go in to pick up a DoorDash.

Order well, she was quite rude that she had to fulfill it.

Also, she basically said I needed.

To fill the customers drink when technically.

We cannot do that per doordash policy.

So anyway, I did just to make it easy and please.

The doordash consumer. the whole time I dealt with her she was very rude, Like saying things under her breath.

Which I will not repeat alarm with giving me dirty looks and making me feel uncomfortable.

Then the doordash customer forgot.

To add 3 ketchup packets so she messaged me to ask if I could just get…

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David Stanton

Oct 19, 2023

My account verification code is 64502 I've visited this location this past Wednesday and I had rewards that equaled a free pecan pie the pie was so crusty and still it was an edible the issue also is that it was supposed to be free the owner again additively would not allow the transactions for the redeemed reward I have the screenshot of it that it is still in my cart and he charged me the full price of one of the most stainless crustiest pies I've ever eaten in my life and refuse to do anything about it and ask me to leave the store I purchased a coffee and a Italian sausage and he never ever said anything at all after I paid but to get out of this store this is the second complaint I am making about this 711 and I have a account verification code and I have not heard any response back…

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Angel Zavala

Oct 8, 2023

7-Eleven gas station and store 11461 Firestone Blvd Norwalk CA 90650 This is the worst 7-Eleven I've shopped.

They're mostly on the phone not paying attention to costumers, sometimes being rude.

I buy coffee mostly every morning in other 7- Elevens most of them they greet you with a smile.

One time I tried buying two packs of Camel cigarettes I had a coupon from Camel Co. for two dollars, they wouldn't take my coupon.

I've used it before on other 7-Elevens.

I told them other stores taking the coupon and they got upset.

Then twice I've won 100 dollars on lottery scratchers I tried to cash them they said they don't have change.

I understand on a regular 7-Ekeven store but on a busy gas station.

The second time on a different day I was in line trying to cash my lottery scratchers…

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J jackson

Oct 7, 2023

If I could give less than zero stars to this stellar cast of racist, lying, law breaking, money hoarding group of terrible retail employees I would, whether it's locking innocent patrons in the store against their will.

Selectively allowing certain customers in during night time hours based on race or perception of homelessness.

Owners have threatened to call the police because I called something they said ,'stupid" they've knowingly overcharged customers and refused service to customers based on sexual orientation.

Idk about your 711 but mine might be the worst in the country

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troy silas

May 4, 2021

poorly run store, rude employee's dirty store, lack of hot foods do to laziness. selling hot food dry and hard and burnt.

1140 Lyell Ave Rochester N.

Y

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Russell Crespolini Sr

Jan 28, 2020

To day I saw a sign in the 7-11 on route 31 south in Flemington NJ 08822 that said any size hot drink $ 1.

00 an average deal as many places offer the same thing.

I went to make my purchase and was told it was only $ 1.

00 if I had a cell phone being a senior citizen I do not have a cell phone.

He then said something about 7rewards ?

Again?

I paid the price I was told and went out to read the small print.

Again 7rewards?

No explanation of what that ment on the sign.

I believe that is deceptive advertising .

I then spoke to the owner of the store after l took a sip of the coffee which was not drinkable it was so stale and bitter I threw it out in front of the owner.

It was clear to me that the customer is not first in this store.

Taking advantage of senior citizens is the norm…

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Joseph zielinski

Sep 26, 2019

Your employee Jeff working nights 1257 to be exact at night decided he was going to tell me he would not sell me lotto tickets for no reason because I asked him what number the ticket was on trying to spend $100 on lotto tickets in your store after I just spent $40 another things the guy is very rude basically told me no and get out how do you tell a customer that when they're fixing to spend hundreds of dollars in your boss's store or your corporate store for that matter and this is not the first time this guy has been a complete asshole to me you should never be in customer service let alone waiting on somebody the guy completely is hateful and disrespectful to y'all's customers

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ANNMARIE VITTORIOSO

Sep 9, 2019

On Sunday 8/8/2019 I stopped to take advantage of the $4.

92 per pack of cigarettes that was advertised in the parking lot at 9306 Little Rd New Port Richey, FL.

There was also a sign above the cig display inside the store with the same price.

Unfortunately the actual price was much more and the store clerk was unable to honor the advertised price.

I ended up paying $7.

20 per pack.

Can anyone from the company explain this blatant example of false advertising?

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Janic

Sep 1, 2019

Hi i live in Orlando Florida and i have a complain about store #32101 (4501 Conroy Road;Orlando FL 32811).

Every time i try to pump gaz at the pump with my credit card; it says "card not read see cashier " so I'm forced to go inside , stand in line and try to guess how much i need to charge my card in order to get a full tank of gaz .i have no problem using my card anywhere else ( Wawa, Mobile or Race track).

I asked the cashier the reason why it happens all the time ,he said it doesnt only happen with my card but with all other custumers card too .

He said in a joking way that its because the pumps are old and need to be replaced.

Months are passing by and nothing gets replaced .

It actually looks like the owner purposely wants custumers to go inside in order to buy something else…

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Kerri Swiney

Jul 16, 2019

The store that I visited on 7/16/19 I believe to be running a scam on people who come in to purchase their gas instead of paying at the pump.

I payed for gas and 2 packs of donuts in the 7/11 in Ft Myers Florida 4401 Colonial Blvd Ft Myers Florida 239-277-5638.

The girl behind the register , put the gas that I prepaid for on pump 15 instead of 13 .

I went back and asked about the gas not pumping looked at the receipt and saw the pump as 15 so I went in and asked can she put the gas amount on the correct pump.

I was told that it was my fault and the money cant be returned because someone else pumped the gas already . so I am out of luck .

A lady stating she is the manager came out and stated the same thing , and told me I gave the employee the wrong pump number so its my fault .

My…

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Loretta Short

Jul 12, 2019

when I was at the gas station today with my mother I slipped and fell walking back to my car. there was something slippery on the pavement and no signs that there was something there.

Two ladies help me up an asked if I needed any help I rejected because I was in so much pain with my leg and hip where I fell

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Adriana Cox

Jun 9, 2019

The bathrooms at 7 Eleven in Temple, TX over the I35 exit 292, have been nasty for months, it is disgusting, see pictures

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bill

Jun 9, 2019

updating new app i lost 3050 rewards points. g%rrrrrrrrrrrrrrr!

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