zelda robins-Comcast-1704041077

Four days ago I had a problem with the TV in my master bedroom. I called Comcast and went over the usual phone procedures with then. The TV went on and the opening directions went on then the screen was blue and stayed blank. The person at Comcast said it was probably the box and said the first appointment I could have was on Sunday, December 31st between 8:00 AM and 10:00AM. Since that time I have received approximately 6 Emails and 10 phone calls confirming this date and time. The messages all assured me that this was a guaranteed time. I set my alarm for 7:00 AM so that I would be available. The serviceman never showed up. I called Comcast and the woman said there were no technicians available, She said a lot of other things and I spent 30 minutes telling her I could not understand her because of her accent. After holding on forever, she informed me that someone would eventually call me back. It's almost 12:PM and no one has. I am completely disgusted. I still don't have use of my TV nor do I have a scheduled appointment, although it seems even if you have a scheduled appointment that has been confirmed many times no one stilll shows up. SHAME ON COMCAST!