Yanet A Fernández -Ramada-1699019858

I arrived on 1st November. The Hotel reception is not clean . I had to clean up myself to sit-down and clean up reception area. there like 5 people who do nothing but cross their arm and argue with the guests and the housekeeper manager was asking for money to celebrate one the employees birthday. I was treated with a very disrespectful manner in regards to the housekeeper manager . She is very abusive with her co workers , guests and hotel personnel. If I was the headquarters manager. I will replace disrespectful people. Work place should be a peace of mind not a hostile. Guest should feel relax and comfortable not disrespected and not verbally abused.