Ted Freeze-Toyota-1701823823

This holiday season if you get blindsided, or have a mishap be sure to bring this up as reference that Toyota is aware of the situation. Per the Toyota at the Avenues. Dark shadows and cloud markings appearing only on left side of the vehicle when driving at night. Videos and pictures were given and shown to this Toyota service department. Hopefully they will be attached to this review. This being done after an employee at the Toyota at the avenues driven with me at there closing time when it was dark. He stated this is a defect and advise me to take it into the service department. After a carefully evaluation of the vehicle for five days left with Toyota. Stated was test driven, had removed the left led light for inspection. And was also told the Toyota inspector and GM got involved in evaluated the situation. Per the Toyota service advisor documentation statement states, written out on record. “Headlights are within factory, spec and black spot seen is from the LED projector, normal operations when compared to other vehicles at Toyota.” Also stats “Toyota does not have any cases currently out for the condition at this time for any repairs or replacements.” Ends statement. When documenting and writing out such a report in my opinion, this Toyota dealership has put there self and there employer, liable and responsible for any actions or mishaps that this problem makes, includes, our results in. Visibility is a very important part of a car and the life of the driver. Toyota has acknowledged and is aware of the situation. This is a 2023 vehicle that just came off the ship. Every transport office that had contact with this vehicle has received a copy and is aware with the documentation, testimonies, and other correspondence. Known as “Normal operations compared to other Toyota vehicles” We all know that according to Toyota documents. They did their full investigation before making any accusations or statements that was clarified by the management at the Toyota at the Avenues. So, have no worries, happy holidays because Toyota has got you covered.