Shakhira Newby-AT&T-1695433216

If I could give zero stars I would. I canceled an order after being overcharged August 21 it's now Sept 22 I have yet to receive an refund and I don't have the services. The tier 2 department is a complete joke. Filled with condescending workers. I have been called by 3 different representatives who all claim to be in charge of my claim but they are never available everyone takes off from work. I have asked to speak with a supervisor on multiple occasions they claim not a single one is available also I will get a call back in 24 hrs which never happens. I will tell anyone and everyone who I meet to never ever get your services. I just want my money back I'm tired of calling and complaining and speaking to people who could careless I met with sarcastic remarks and lies