SAM TAHA-Verizon-1703191367

I contacted Verizon today to resolve an issue with my account; I had to cancel several services and return the devices on 12/12/2023 ! I've been waiting more than a week now and haven't received the return labels or boxes as they promised to do, and the Verizon store refused to accept the devices! Today I called again after waiting more than an hour for someone to help me address this situation; they kept moving my call to numerous departments and no one helped me get it done! It's difficult to work with Verizon, and the sales representative lied to me about the services from the start. Now I have a due amount that is wrong and must be adjusted because I cancelled the services. Please assist to get the return labels. And adjust my bill as well. Unfortunately, the sales guy who visited my office lied about everything and a lot of broken promises. I’m very disappointed with Verizon team and the poor service.