ROB RUZICKA-Toyota-1696620625

I had the worst experience purchasing my last Toyota which was a 2023 GR86 Premium from a shop in Clarksville Tn. I filed a complaint case number 08948805 and Toyota never called me back. I called back 3 times and they stated a supervisor would reach back out and here we are 2 months later still nothing from Toyota corporate. This is my 11th new vehicle I have purchased through Toyota and had planned on being a lifelong customer but now I will never buy ANYTHING branded Toyota or use any service dept that is Toyota unless I have a warranty issue. They simply don't care about their customers and their experience when purchasing a new vehicle which never used to be that way. I personally used to sell Toyota in the mid 90's and they would never put up with a dealership not taking care of a customer.