Richard-Wyndham Hotels-1708001493

I have a complaint about baymont of sanford. Something needs to be done. The workers have no idea what they are doing. Idk if it is from lack of management or training, but unaccepatable. I called and made a reservation with front desk for 3 days. My card was charged immediate. When my family showed up there was no record of my reservation. As i showed where it had been taken out of my account the front desk was rude and replied "well i aint got it." I was told to call and spek to manager regarding where i was charged . I had to make last minute arrangments due to baymonts incompetence. All while javing and attorney merger in the morning with other attorneys. Luckily i was able to go d a neighboring city that had an airbnb that the owners let me book immediate same day. I have been calling for a week and it just rings and rings. Nobody even answers the phone at the front desk. This is a reflection of wyndham and i usually love wyndham hotels. You need to do something about these employess. Just wanted to bring attention. Thanks. Richard.