Mary Bowes-Subway-1697246697

I visited the Subway at 7451 103rd street Jacksonville, Florida Suite15 at 5:11pm. When I walked in wasn't greeted by any of the young ladies. As I waited to place my order I observed a young lady putting her hand in her hair twice. As I watched her put on gloves to fix my order I said sweetie you need to wash your hands. I seen you put your hand in your hair. With a very bad attitude she says I did I said to her no you did not. She walked off mumbling something smart. I said I'm a General Manger for McDonald's 29 year's I know everything about food safety and customer service. I said but it starts at home. I said to another young lady she had her mouth all pocked out. I said smile someone didn't live to see today and it's others that are less fortunate than we are. I said you really don't need to be waiting on customers. The older lady said you should smile. The older lady asked was all of them new because she always goes to this location and she never seen them. So the older lady got ready to pay for her sub but her card was locked. So I said mam I'll pay for your sub it was like $4 and some change. So she gave me two coupons one was buy two footlongs for $12 and the other was a footlongs for $6. So I asked one of the ladies to do a refund she said she didn't know how because she had only been working six days. She was on the phone trying to call a Manger to see how to do the refund for me but she couldn't reach her. I asked the young lady to ask the other two ladies did they know how they responded no. I couldn't believe that it was no Manger or a team lead in the store that couldn't do a refund. So I said it's no problem. As I got ready to leave the very rude young lady came out mouthing at me saying I came in starting stuff. I said no I only wanted to let you know you were wrong for not washing your hand's she got loud saying smart and nasty word's towards me. I told the young lady it's fine I'm going to leave because I don't eat out at all because of how rude and unprofessional people are I came for my husband. I will never ever, ever. Go to any Subway again in my life. And I will be contacting the health inspector. Rude,Unprofessionalisam, and poor customer service I don't do.