Marceyah-T-Mobile-1698888034

I had fraud on my bank acct I had to close the acct and open a new one. I called T-Mobile and gave them my information then I get a email saying I owe 92$ so after several attempts to speak w/someone finally I get to a rep and explain my situation AGAIN (for the 3rd time) explaining there was fraud on my bank acct. etc…she agrees to remove the late fee charge and puts me on hold, then the call drops so here I am AGAIN ON HOLD waiting to explain my story yet ONE MORE DAMN TIME!! I am furious. The rep never bothers to call me back Iand now I’ve been on the phone for OVER an hr for a situation that T-MOBILE MADE WORSE