Linda Reichard -Cricket Wireless-1698711073

I change my cricket account due date on October 28th and also enrolled in auto pay my due date was changed to the 3rd of every month cricket customer service representative took down my card info and said it was approved and it would come out on the 3rd of each month but there is no record with customer service that my due date was changed so now my account is suspended because of a mistake cricket made I have been a customer for 3 years and now I have no phone service because of a mistake they made