Leticia Ballesteros-Subway-1698696828

On 10/30/23 I went to the Subway located at 12290 FM 969, there was a black heavy set female, later identified as the manager and a while make with dyed yellow, not blond, hair. There was one customer being served when I arrived, this is a branch inside a Valero gas station, the chitchat with that customer went on for more than ten minutes without a single acknowledgement of my presence by either employee. After the customer departed the male serve came to the counter directly in front of me and did not even look or acknowledge me. I sat there for a few minutes and finally asked him if that is where I place the order since I have been waiting for some time . He stuttered and said oh my manager said for me not to serve you and for me to take care of online orders instead, he then proceeded to show me a list of a few orders . I asked him if she meaning the only other person there was the manager he acknowledged that she was. I asked so you are going to take care of online orders before you take care of a customer that has been waiting more than 15 minutes? She satiated that the online orders are a priority. BS blatant lie and screamed of racism on both employees part, I am Hispanic. This Subway location needs to have a talk with their so called racist manager and her sidekick server, this is bad for business and will definitely lose a customer in me at all Subway locations. I will report this to corporate and the franchise owner, not that anything will be done but this needed to be said. I walked out and ordered nothing a complete waste of time and encounter with ugly nasty individuals!