John Lay-Hotels.com-1700969497

Posted on Nov 26, 2023By John LayHotels.com
I made a reservation for La Quinta Inn in Nashville,Tn for 1/25/24-2/1/24 for 3 people. The total cost of the room was $495. I just looked at the email I tecieved from you and it says got only 1 person. I spoke to one of your reps and informed them that they made a mistake for the number of people. She said she could change it from 1 to 3 but it would now cost $822. Why should I be held responsible for a mistake made by your people. If you cant correct this problem I will cancel the reservation and rebook with another travel site. I have been using your site for many years and if this is how I am being treated I will never use you again. I am also sending an email to your CEO Dara Khosrowshahi as well as filing a complaint with the BBB. Thank you.

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John Lay-Hotels.com-1700969497 | HissingKitty