Jian Jin-Samsung-1695171509

We purchased a samsung fridge from best buy last year for $2800ish and the fridge was delivered on 9/21/2022. on 9/15/2023, when it is still under warranty, the fridge stopped cooling completely in all compartments. We contacted samsung and someone from Tekniton was scheduled to come for a check on 9/19/2023. Before 9/19/2023 we found the warranty date on samsung.com was incorrectly labeled. So we talked with customer care and corrected the warranty date to the correct date, which is 9/21/2023. However, on 9/19/2023, we found samsung.com again showed an incorrect warranty date, causing us getting charged a diagnostic fee of $159.65. We called customer service again and asked for a refund for the diagnostic fee and they keep saying it was out of warranty and refused the refund. We request the refund of the full amount for the fridge as apparently it's a defect, since it's not doing its only job of cooling within mere 1 year of purchase. We also request the refund of the dianostic cost of $159.65 and the $500 food loss due to the cooling issue. We also have to buy a $174 minifridge to store food.