Jan Holtman-IKEA-1697517263
I launched a complaint with Ikea, see rest of complaint here.
Fatima was very helpful and very friendly, I must say. But the IKEA system is dreadful and very rigid. Eventually I was offered a solution which is crazy to me. I have to check from time to time upon the availability of an item, I can order one 1 item for local pickup, as soon as I order 2 or more items it reverts me back to Florida and I cannot pick it up in Savannah, GA. So it seems that I must place 19 separate orders, pay 19 times and must make 19 trips to pick up all my goods. Drive 19 x up and down to pick up all items. Or make several trips to the store to pick up all items, drive every time 300 miles for a round trip. This is a complete waste of gas and insanely environmentally unfriendly. I am planning to leave a complaint as well on the worldwide site, because this is absolutely insane.
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