James Thomas-Safelite-1705285551

I had an appointment in Everett WA.in May after waiting a week to replace a windshield. I showed up and was told they were too busy. I rescheduled a mobile appointment for a week later. The glass did not arrive and was rescheduled for August 14th. The tech took out my windshield and said he couldn't replace it because of a VERY MINOR AMOUNT OF RUST AT THE TOP and left me without a windshield. I spent 1hr grinding the rust off. STILL NOT GOOD ENOUGH for Safellte as the tech's manager said no after another week of waiting for his decision I used West Coast Glass and got the windshield done properly the next week finally on Sept 11th. I assume you'll just ignore this rating and not show it your potential customers. If could, I'd give y'all a 0.