James Austin-Sears-1701724150
Call Sears Home Service for warranty work on my sears kenmore elite refrigerator the compressor was bad. I called service and told them that it needed a new compressor. The compress in the refrigerator was from LG and there was a lawsuit over that compressor in my refrigerator. The repair guy came I told him to repair it. (see Attached) went to his truck and did not have the part then said I needed to pay him $766.10. I said sure when it is fixed. He said it does not work that way you have to pay me upfront, and when I said no he said I had to pay a service call of 99. I said I approved the order just come back with the parts and I will pay ypu. It never happen after several call I still do not have.refrigerator that works. So then I called and said please just send me the part that is covered they said no I had to talk to LG and they said sears has to do it. I just want the compressor ship to me that is covered by the warranty.
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