J Calvert Kimble-American Express-1698337863

-I need technical support; NOT customer service. Your dumb AI does not understand "technical support"; It keeps wanting to send me to Customer with a long wait. THIS A WASTE OF MY TIME. TIME IS MONEY. I PREFER AMEX AND HAVE HAD AN EXCELLENT relationship till now. Before I go to E .R., I wanted to pay my bill. Thank you for your time. please fix!