Ilana Orange-T-Mobile-1709233997
-I got a phone number belonging to a person who had just given up the number. They have many enemies, as evidenced by my receiving curses by text and e-mail.
-The person before me didn't pay their bills so I kept getting messaging from T-mobile regarding money I owe, despite not owing any money.
-The person before me tried to get their number back and asked to port their number, once it was mine. I spent hours on the phone with T-mobile trying to change my number to an easy number and give up the number. However, T-mobile was unable to offer me an easy number to remember, so I kept the old number.
-The person before me changed my pin on my account.
-Whenever I needed to reach T-mobile, I was asked to call customer service. I wasn't given the option to e-mail them, and the people working for customer service did not provide their full names or e-mail addresses for follow up.
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