I have been in contact with customer service several times, and I have been hung up on twice and tre...

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Posted on Mar 11, 2026By Brianna FoleyTarget
I have been in contact with customer service several times, and I have been hung up on twice and treated with immense disrespect. I have done everything I could to resolve this issue with them, but to no avail. Two of my orders were marked as delivered, but were blatantly sent to the wrong address. I have checked my whole neighborhood, and I cannot find a house that matches what was shown in the delivery verification photograph. It is definitely not my house, and I can provide photographic evidence of what my front door looks like if that is necessary. Customer service repeatedly told me that there was nothing they could do, and that since the orders were "successfully delivered," they could not be refunded or replaced. They failed to provide me with evidence that the packages were delivered to my address, so clearly the delivery was UNsuccessful. I asked to speak with a manager, and was told that the manager does not take calls. Target has now taken my $90 and failed to deliver the items that I ordered to the address that I provided. I have placed several orders through Target in the past, and even created my baby shower registry through Target and have almost never had issues. I would like to receive a refund or replacement for my orders. I am a single mother and I do not have $90 to waste on Target not meeting its own standards. Me and my family will likely no longer be shopping at Target if this issue is not resolved.

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