Fawna Martinson-T-Mobile-1710692171

I purchased a T-Mobile home Internet system. I change my mind and decided to return it within the 14 day trial. Or Grace. I called got my account canceled. Supposedly sent the hardware back. I then got charged afterwards for a monthly service so I had to call and request my account to be closed like I was already told it was done and asked for my auto pay to be taken off because apparently auto pay doesn’t have automatically stop when you cancel your account, that’s dumb. OK so sitting here two weeks later I get an email saying my auto pay information has been changed from my credit card to my bank account information on a closed account. Why that is ridiculous. I’ve never even used T-Mobile I can’t get logged in because I don’t have all the information to get a login , your system is not very friendly. It looks back. It won’t allow me to create a login. I have to call somebody every time I have an issue I never even use this account and I’m getting problem after problem. Why the heck wouldn’t you cancel auto pay if the account is canceled, give me a break that’s a bad business .