Courtney Brodeur-Microsoft-1699986587

The online help and call back features are always busy or hang up. Its like you have built in a alogorithm to make filing a complaint or giving a refund almost impossible. I dont even own a xbox for over 5 months yet, you have been charging me. All your customer service numbers dont reach humans to actually assist. The worst customer service in one of the biggest, most wealthy companies, pathetic if its just your negilgence, or planned so you can continue to take peoples money for products they dont want or dont use.