Charaka -Samsung-1698930972

Dear sir I bought a Note 20 ultra phone from Samara shop on 02-02-2021. Now that phone is not on. After sending my phone to the Samsung company in Sri Lanka, they told me that I need to install the mother board and it will cost Rs 184000/= This is completely unfair. This is a large sum. And after the new update, the color of the display has changed. I can't pay this huge amount and this is the company's fault. And my phone not working within such a short period of time is a complete company fault. I trusted the Samsung company and bought this phone. But now I have suffered a big loss due to your company. I bought this phone with my hard earned money because I trusted the Samsung company. But today I am in big trouble because of your company. I told the Samsung company in Sri Lanka about this several times, but they tell me to repair it with my money, this is a complete mistake of the company. This should be repair by the company . But they don't and they treat customers very poorly. Also, I complained about this to the Indian CEO and they did not give me any justice. Indian Ceo fooled me for a month saying that they have solved this problem. Why are the senior officials of Samsung treating the customers in such a disrespectful way? I request you to repair my phone.