Candace Blair-KFC-1699641682

I went to the KFC in Easley, SC yesterday evening to get my family dinner (12 pc w/3 sides and biscuits). The girl at the drive thru was extremely rude and disrespectful. I do not know her name, as she was not wearing a name tag. After taking each customer's payment she would have them pull forward or into a parking spot to have their food brought out to them. I have worked in fast food before, so I know all to well they are trying to get their service time shortened by doing this. As my 3 sides I ordered corn, macaroni & cheese and cole slaw. When my food was brought out I pulled to the other side of the building and checked my food before I left. Instead of cole slaw I was given mashed potatoes & gravy. I pulled back to the drive thru window and explained to the girl what had happened. She immediately told me they would have to make cole slaw. This tells me she intentionally substituted the potatoes/gravy for cole slaw. She did not bother to let me know when I made my payment they were out of cole slaw and would need to make more. Instead of asking me if I would like to wait for the slaw to made, or another side substituted she just put the wrong side in my order without telling me. Needless to say, this was extremely frustrating, especially on top of the rude behavior I dealt with. If this is the way KFC in Easley, SC does business they should not be allowed to continue with the franchise. They also need to take a hard look at their hiring practices.