Bill Goodman-Staples-1701206429

I went to the Staples store in Grandville, MI (might officially be in Wyoming, MI) to return a package to Amazon. Upon entering the store I saw a large sign saying package shipping on the wall. So, I walked straight up to the counter and was waiting for the clerk to finish with him. I was directly behind by about 4'. There were very few people in the store and no others in the immediate 40'. The clerk then in a very snippy tone, said I couldn't stand there as they had a special spot for the que., about 6' over to the side. I said I was fine where I was and would wait there. If there was a sign for the entry into the que line I did not notice it, certainly did not appear prominently. I asked what difference it made as no other customers were anywhere near. The store manager who overheard then injected himself into the situation. I repeated I was happy where I was and asked him if he ever heard the motto "The Customer is Always Right". He said something else to which I replied "what the Fuck does it matter where I waited? He then threatened to throw me out of the store. I finished with the return and upon leaving told him how bad the signage was and there was no need to treat a customer so poorly. He asked me to leave the store at that point and directed other employees to call the police. I later returned five minutes later to get a receipt for my package, as I did not realize the red paper the gave me with coupon had a small blurb at the top which was my receipt. The manager then blocked my entrance and asked me to leave. I said I needed a receipt , to which he explained it was on the top of the red paper. I then asked for his name, which he refused to tell me and kept demanding I leave the store. This went on for a while with us both repeating the same thing, until I finally left. I did notice the police had arrived after I had left the store. Now I have been a customer of Staples for many years and have purchased a good amount of items for my self and the company for which I work. I do not believe I will not shop at Staples in the future because of this incident. The point is the employees made an issue out of nothing that mattered and were quite tack-less. From the amount of traffic in the building, I would say Staples can use all the customers they can get. The manager and employee should be reprimanded or fired.