Betty Guthrie-Volkswagen-1709053399

I had an appointment at Las Vegas VW dealer for 9:00 AM for an oil change. I arrived at 8:45 AM. As an 85 year old woman, I sat there waiting and watching about 4 to 5 other cars being serviced and leaving. I finally asked what’s holding it up and he said they are busy. I didn’t get out of there till after 11:00 AM. When I arrived, there was only one other car there and 1 person waiting. I can’t sit in a straight chair long due to my back problems and I was very disappointed at the service. Also, there’s a recall on my car and they still don’t have the parts. This has been going on for months.