Andrzej Stodulski-Amazon-1698858119

I would like to log a complaint with amazon.com regarding my Prime Membership via your site. Many years ago I was redirected to Amazon.com when I was looking for shoes on the Internet. I already had account in amazon.co.uk with Prime membership. When I added shoes to the basket I noticed the charge is in dollars and left the page. I have never accessed amazon.com after that. This year I noticed an unknown transactions on my bank account, coming from Amazon Prime. I have been talking to Customer Support but they did not see what these charges were for. After several hours spent on talking to various analysts someone suggested that this may be a connected account from Polish or American Amazon. Finally I found my account in Amazon UK and Prime subscription was switched on there and the charges were coming from there as well. I must stress that I never chose Prime subscription in Amazon.com as I already had one in Amazon.co.uk. And even so, it would be incorrect as Amazon is one company and should not be charging for the same service twice. I request the full refund from Customer support but your employee said he can only make a refund for 12 months. Finally, after about 8 hours they decided to make a refund for 24 months. This is still unacceptable as I have never bought anything from amazon.com, never used Prime via this site and all my amazon activities, including Prime membership are done solely via amazon.co.uk. I am requesting full refund for all the charges I paid to Amazon.com for Prime membership. Kind regards Andrzej Stodulski