Wells Fargo Mortgage

I have been a loyal WellsFargo Customer for over 17 Years.

I've trusted WellsFargo with all my and my families banking needs.

Recently, I had received numerous offers such as, new Vehicle financing and refinancing, Home Mortgage refinancing and a Personal Loan.

After being solicited for these services EVERY TIME I contacted the bank for normal banking issues, I finally decided after being offered again and again to apply for a Personal Loan to consolidate ALL my higher interest credit card debt.

I applied for the loan on 4/9/15 and was Conditionally Approved needing some additional verification which I immediately supplied.

But you can never speak to the same person twice!

I spoken with several Loan Officers and one Department Manger throughout the country during this process and…

Wells Fargo cannot be trusted with your money, as it doesn't let you use it entirely too often.

I'm lazy.

I'm not alone or more people would use credit unions, which I'm about to, as for profit banks are too large and obviously don't care about how inconvenient and unfair they are to their customers.

A year ago I went into a branch to deposit a paycheck on a Friday morning.

It was within business hours and I specifically went to a banker rather than to the ATM as I wanted the funds available immediately to pay rent and if there were any 'concerns' or holds or whatever ridiculous things they seem to randomly do when you let them hold onto your money I wanted them handled right away.

I was assured everything was great and no problems.

First mistake was trusting someone who worked for…

I initially requested an equity home loan, provided all the necessary information, sent several package of information, general in nature, Jeremy Gardner was handling the case, spoke to him on the phone twice, he did not see anything troublsome about my loan, I mentioned I needed to clos on it by mid September in order to gain a 15% reduction in a timeshare loan amounting to a savings of $1200.

00, this loan was to consolidate all my current debt, Bank America, Chase and Visa accounts.

A snag came into the picture that he needed an Award letter from Ameriprise for an inherited annunity from my deceased husbanded, which I handed this information to my advisor and they communicated.

Two weeks pass, no update, I call Mr Gardner, several times no return on any of the calls or e-mails, in…

Within the last 6 months, we have had two bill pay payments taken out of our account $600 and $1200 with a five day delivery date (Wells Fargo takes bill pay money out of your account when you schedule the payment, not when the check has cleared the bank).

The $600 was never received by the payee after 90 days.

We were never made aware of this until our creditor contacted us saying we were behind in our payments.

The $1200 incident happened approximately 3 months after.

This time the bill pay payment was going out to our father.

He contacted us a few days after expecting his money saying he never got his check.

I am convinced that Wells Fargo was successful in using $600 of our money for 90 days with no repercussion that they decided to try it with a larger sum of money.

Can you…

Wells Fargo covered up bank errors by twice writing false statements about my wife.

This is the letter they should have written: Dear Mr.

Istel: Owing to an error in our "fraud alert" system, we failed to pay your check #5749 of 10 May 2012 to Walmart.

There followed a series of mistakes by our bank which most unfortunately caused you considerable harassment a week after a heart operation, waste of your time, waste of money and the highly unfair misery of dealing with a collection agency.

All this occurred despite your perfectly good check, your 800 credit rating and decades as our good client.

We apologize.

Our errors included: 1.

Telephoning “ Mrs.

I. “ for confirmation and only stating that Wells Fargo was asking for private information.

Suspecting a scam, Mrs.

I.…