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Rent-A-Center

1.0
32 complaints

Address

5501 Headquarters Drive, Plano, TX 75024

Complaints

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Lateres Gather

Sep 10, 2016

I pay my bill every week.

I might be a little late and Rent-A-Center customer service calls me 20 times from different numbers.

They even called my friends and family for 40 dollars.

Very disrespectful and nasty attitudes from all of them employees.

I will never rent from Rent-A-Center again let alone refer this company.

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sandra freemount

May 7, 2016

I have just one complaint; i know i have not been with rent a center very long but; sometimes its very very amazing that they call you like they hunting dogs; that being said is that yep sometimes i am late more than; i should but; i also know that is their job as well; but; there are a lot ; i mean a lot of people out there that has moved ; took their merchandise with them and they never find them and they don't pay y'all at all; some of the people well a lot of them live in the complex where i live ; i have done inside and outside collections as well being a credit manager for over 10 yrs with Finger Furniture when they were house off the Gulf Frwy but; yep.

I am 63 yrs old on a fixed income but; i do manage to come up with the payments even when i am hounded or threatened that they…

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Katherine Moeller

Apr 28, 2016

Got moved by my company in December- the couches I had were a little too big for the apt.; the rep was nice and offered my husband a small sectional with a chaise that had been returned for $600- so they were on clearance.

I told him I wasn't sure and we had couches they were just too big.

He told me he would be happy to pick them up and sell them for me.

I thought, too good to be true, right?

He comes, delivers my smaller sectional and takes my couches and tells me he will just give me a credit for whatever he sells them for.

So sure enough a few weeks later I go in to make a payment and there are my couches with a $600 price tag on them and all clean!

I laugh when he attempts to sell them to me and remind him they are mine.

I even took a picture for my husband as a joke.

Fine and…

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jane akright

Mar 24, 2016

Since Blake left the Hannibal, Mo. store and Mark took over, its been bad.

I have been with RAC since 1993 but when I finish this time I am done!

I was told in Jan. my contract would be paid off on April 9th, Mark is saying May 9th now.

I have not missed any payment since I was told that.

Mark and I had a few ugly words about one new employee, how rude and disrespectful he was to me while Mark was on vacation.

Mark told me his employees were not going anywhere after my complaints.

I said you would rather lose your customer and he said, I'm not getting rid of my employee so take it from there.

I have dealt with Aarons and if I need to purchase anything again it will be with them as long as Mark is at the Hannibal store.

Thank you for your time and I loved Rent-A-Center customer…

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Johan

Jan 18, 2016

If there was a choice of no star, it would describe Rent-A-Center poor service.

First and foremost the manager Tina at the spring valley ny branch,was trying to trick me into signing for the insurance.

It didn't work because I read before signing the paperwork; declined and signed.

I made a payment of 70 dollars and was due to pay in two weeks.

When the time came to pay I went online and realized that they were charging me for the insurance.

I called them right away and informed them of the mistake.

They said that they would fix it.

I made a payment of 64dollars then.

Two weeks later when it was time to pay same issue opposed.

I called and Tina reassured me that I was not billed.

I told her that I was very disappointed of their dishonest service.

She told me to come in and that…

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Vanessa Morga

Dec 27, 2015

I really believe that the Rent-A-Center store in liberty mo 816- 781-1008 is trying to make me make extra payments.

I pay 85 bi-weekly on a cell phone and they have called and said my payments is 2 weeks behind.

They are good about deactivating your phone to am sick of the harassment when i know i may owe 1 payment but not 2.

I have had this phone well over 2 years don't know why its not paid off.

Think I need to speak to a attorney because I am getting screwed by Rent-A-Center customer service.

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Anonymous

Mar 16, 2015

Do you ever had a wish to buy your favorite item in low price and in easy payments?

Then Rent-A-Car is the right place to walk-in.

I always had a dream to buy Home Theatre System within my budget and Rent-A-Centre made my dream come true with Flex plan payment.

It was really great help with no credit check, no growing interest, free delivery and i can pay the amount weekly or semi-monthly or monthly to Rent-A-Centre.

I can pay the amount in-store or by phone or online.

I suggest Rent-A-Centre is the best place to shop your favorite products with worry-free guarantee and customer-oriented payment modes.

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