Rent-A-Center

Worst experience ever out of 15 yrs of renting or leasing anything RENT A CENTER in Hammond is giving me hell and threatens me everyday because Lamont messed up paper work on leasing a refrigerator and stove.

Now i did everything over the phone on the 19th of June made the payment to hold appliance because he said Lamont if i made payment no one would be able to buy in the store.

So i paid 57.

00 than i told him i wanted it delivered on the 28th of June and that was that i heard nothing else from them.

Come delivery day they came and put the appliances by my door and left literally from there all hell broke out i was mad about that im a single mother and small body how im i supposed to get it out the hallway so i had to pay some young man to do it for me.

Now on the 1st of July Lamont…

Yes i would like to make a complaint about a manager at the meadville rent a center i called in to the rente a center because i was going to be late on my payment and the manager told me that they dont need our late paymenta bwcause thwy make enough money so i have to get on track

The manger at Fallon rent a center is a total dick he harasses people when there at there jobs.

I am a young girl that made some mistakes but he doesn't have to go to my work and brother me.

They go above and beyond to threaten and harrass you, looking in windows or doors when you could be undressed is absolutely uncalled for and unprofessional.

That alone could have them arrested and if it happens again, it will.

They are more than inappropriate and no other company does this.

I see why all over the internet this company is bashed.

Frankford Avenue rent a center in Pennsylvania is absolutely unprofessional and disgusting.

They have no limits

I go through summerville Georgia rent a center and have been with them since November and I pay weekly.

I have had some major family issues and changes happen and the manager Richard that was there was so understanding and I would just double up on payments because I have kids and need a bed and washer and dryer which are almost paid off.

Well I recently owe 145 and can pay next week so I called to touch base like always and Richard is no longer there and some women the new manager told me no they have to take the products back she called everyone on my application how embarrassing!!

I recently found out my illness is back and have to travel back to my home state where my dr is.

And this women would not even give me a chance to talk to her and explain what was going on.

So now not…

The employees at the location were rude and unprofessional and not do any checks or anything got my phone number wrong then when I get ahold of them they lie to me and tell me that non of the numbers I put down were good when they spoke to one of the people I put down and then want to threaten me never will do business here again.

If I could give a negative ratting I would

Rented a self rising reclimer.

Was delivered last month but had no power cord.

Was told by manager he had to order one.

After repeated calls to them still no power cord.

Today they called for payment.

Was told cord came in weeks ago and some be one will be by at 1 pm Now after 4amd still no cord

My husband and I were in the Rent a Center in Cocoa Fl on Thursday April 25th looking for a sectional, The sales clerk sold us a used one for 500.

00 but it needed to be cleaned.

The cleaners were coming the next day to clean the furniture, so I put down my 94 dollar payment and made the delivery date for Monday April 29th between 4 and 6pm.

I called the store on Monday to confirm that they were still bringing my furniture and they told me no, I wasn't on the schedule, and I would have to wait another 4 days for it to be delivered and if I wanted it before then, I was to get a pick up truck and come and get it ourselves.

Needless to say we were very angry, we were promised one thing and it didn't happen and then told to come get it ourselves.

I'm sorry but I went back to that store…

The Rent a Center in Soldotna is a JOKE!!

I've been waiting for SEVEN months for a new recliner (the one I have quit working and I was PROMISED a BRAND NEW recliner by the store manager Markeas Hollis.) My nightmare with this company began at the end of August/beginning of September of 2018.

I heard the same pathetic story week after week; "It should be here sometime next week." "It should be here by Monday." "We couldn't pick it up because someone cut the gas lines to our delivery truck and the gas was siphoned out." REALLY???

This is how you do business?

I talked to Markeas to express my utter displeasure at getting the runaround and I told him that, "I should be compensated for my time and effort." He had the NERVE to tell me that getting me a new recliner "wasn't something he was…

I rented to products from your Owensboro KY store.

I have been harrsed.

I rented years ago I will never ever rent from your company again!!!!!

I rent from rent a center at 3021 Waughtown Street.

Winston Salem NC I will be filing harassment charges against Tonya.

She has been told numerous times to NOT disrespect my home and my work.

I did not give any permission for me to be called 15 times at my JOB.

She also, continues to harass me at my home coming over 3 times in one day.

Ringing on my door bell for over 10-15 minutes.

All is recorded on surveillance camera at my home.

This is unacceptable and if she comes over to my home I will contact the POLICE to have her removed from my property.

This is not business this is harassment and especially when I been a customer over a year.

Then i have to pay for the washer and dryer which was not the set I agreed to purchase as they have not returned my dryer back to me.

I was sick…

there are two people at rent a center that work there that has sticky fingers .they ask if they can use the rest room then take things like medicine. do they do a back ground check on these people !! who ever reads this and thinking about renting from them DON,T LET THEM USE YOUR REST ROOM.

THEY ARE THIEVE'S

I have been a customer with Rent-A-Center since 2013, I have a medical condition in which I have to have blood transfusions throughout the year.

I have never experienced so much unprofessionalism as I have in the past two weeks.

Firstly, I entered the store to make my two week payment with my credit card about two weeks ago, the payment with through with my bank, but there was a glitch in rent a center's computer system which showed that it did not go through on Rent-A-Center's computer system.

The current manager there told me that it will show up in their system in 2-3 business days and told me that they have had that issue with their computer system in the past.

However, I received a phone call from one of the staff members "Trenika" (a caramel complected middle aged female who was…

Complaint from the only RAC store in Hagerstown, MD.

My account is only a few days away from being paid in full and we receive a harassing call stating that they want to come pick up the furniture because we are 10 days late.

This was less than horrible customer service - there was not a question (or offer) of a minimum amount we could possibly pay to get us to my pay date (11/27) and we have been with this store for over 18 months and they have always worked with us...why could they not have offered an EXTENSION this last time SINCE we are about to pay our account off???

The manager there her name is ASHLEY and her whole team is extremely RUDE, UNPROFESSIONAL, and NON-CUSTOMER SERVICE minded.

I will also file a formal complaint with the headquarters office as promised because we have…

Went into rent a center friday to make a payment on my bed my husband and i looked at a fireplace they had we made the down payment on it said it would be 5 pm the next day for delivery.

5 pm the next day comes they not there i called about 5:30 to check my delivery the manager didnt put me down for delivery he was to busy with his friends in the store friday to write my time down sherry told me when i called that byran the manager promises that he will deliver it his self when they closed i asked her what time they close she told me 6 pm ..well 6:30 comes around still no show and no phone call from them so i called back he was talking about waiting til monday for my fireplace we told him no we would not wait til monday cause we been sitting here all this time waiting on our delivery now…

They are the most rude deplorable people I have ever dealt with.

I am behind a few weeks and they are calling me ten times per day, beat on my door and threaten me.

I have all messages taped.

If they come to my home again I will be calling the police and sue the hell out of you

I called less then 48 hours ago, to make a complaint against Aaron's in Lewiston, Idaho. (Reference # 0277260) Still have not heard anything!

I am tired of the harassment, the threats and the stalking.

I do not see where that it is all right to follow me around in a store and come up to me & start threating me, the worker was not in uniform she was in her street clothes and with her child ( unprofessional) the manager at the store let her do it and letting her stalk me.

Even when I talk to them they still call people they do not communicate or even look in the computer.

I am tired of this !!!!!

Tell them not to come around and consider everything paid off.

I AM TIRED OF THERE BULLSHIT AND THREATS, HARASSMENT,STALKING

There were bed bugs in my furniture.

I’m very upset.

I never experienced anything like this.

I ordered furniture that came from fairness hills store n delivered my the north olden ave store I am very mad I have to still pay for furniture that wasn’t my fault at all.

I should not be responsible.

I have to clean n exterminate my whole house I will never get anything from rent a center ever again I am very I unsatisfied this is terrible service...

I need to file a claim

We got a check for $559.

00 towards our items and it said we could use towards our monthly rent got a little behind and our store won't let us use it they want to take our stuff I want it fixed now

I was just told by an attorney that the Liability Waiver Protection I have been paying for on my agreements for years is NOT mandatory.

I was told that it is optional.

I had questioned it when I saw it on my online account.

This was NEVER on a receipt that I received through the store.

I have paid this "optional and completely bogus extra charge" for years.

I was misled and this practice is shady.

Is this an issue that the Attorneys ey General's office should be aware of??!!

I NEVER ever even used this feaudulant insurance and I want compensation!!

I have had several issues with my current lease contract at the Gloucester, VA store with the employees there.

I have several accounts with this store throughout the past 5-6 years even before it became rent a center.

But the employees there now are very rude aggressive and almost harrassing intentionaly to the point I feel I'm being harrassed.

I know other people that have accounts with RAC and they have never had these people call them several times a day each and every day to include the day the payment is due.

This is the second time with my current rental aggreement that I have been late on making my payment.

The last time the employees called my work number every 1-2 hours on the day the payment was due?????

I wasn't even late yet.

That day i called the store and spoke with…

Your manager Brandon is rude obnoxious and a smart alec he does not need to be in the manager's position he acts like a spoiled child and he arrest is the customer he said that if he was not going to let me use my coupon I got because it would give him a headache so I'm riding and trying to call to get you guys to look at it and please help me to get it and be able to use it because I need the washer and dryer I have in stage kidney failure and I'm terminal so could you please get in touch with help me to explain to him again

They are planning to take my frig, they already took my tv which was almost paid off.

They called 3 or more times a day.

And they never had me sign any agreement on both things so how can they do what they did.

We recently moved to the Bithlo area in Orlando, FL.

I was in desperate need of a washer and dryer.

So my husband and I decided to go to RAC.

We ha e been customers off and on for years.

The store located near 32820 has been the worst experience.

It took them 2 hours to get us verified and signed up ive never waited longer than a half hour.

Also our washer was not working correctly so they scheduled to come pick it up and give us a replacement and they did not show up at the time the set up and did not call until an hour after the time they gave us.

When my washer was ready they set an appointment with me last thursday between 4 and 6 to bring me my washer and they knew to contact my husband because i told them i was at work.

They never called him and they never showed up.

But…

Your location at 346 Fulton Ave, Hempstead, NY 11550, has proven to be thieves.

I have been making payments on a contract my hub and took an two ago I was told my balance was about $260.

64, after making a payment.

So today I made a payment of $102.

00 (to round off the payment) which should have left a balance a little over $101.

To my surprise I was told that new balance is a little over $237.

00.

So it appears that your staff has been trained to cheat senior citizens.

I want an immediate investigation before I make another payment.