Mini Cooper

Terrible service!

My wife has this Mini Cooper convertible with a yellow led on and off since three months; they've told her it's a thermostat or something; they are in back-order, but it's three months my wife is going around with this light that goes on and off on her dashboard, without having any written warranty this is not causing any damage to the car and that in one year nothing will be broken.

No replacement car, no assistance.

We cannot sell the car, of course, we are stuck with it, we are not getting any assistance; these guys in the Mini service department are so friendly ("Oh, we apologize", "Sorry, it's not our fault", etc.), but they are not offering any real solution to the problem.

I'm very pissed off with them; they've completely lost their reputation; I'll never buy a…

Purchased my 2012 Base model Mini, manual transmission Aug.

2015, 31000 miles.

Been mechanic my adult life.

Started getting the timing chain death rattle soon there after.

Took it to Seattle Mini told noise from bad clutch, tried to sell me a warranty for 1800.

00 plus to fix it refused.

Next day after cold start they replaced timing chain under warranty.

Now has 44,000 miles, took it back at 41,000, death rattle returned.

Seattle Mini claims not the chain, says normal.

Trying to stall me until it is out of warranty at 50,000 miles.

Scum bags.

First of all I'm from Kissimmee Florida purchased a mini Cooper clubman S 2011.

Beautiful car but notice I had a slight rattle prior to buying I was insured by the mechanic that that's the mini cooper sound.

When I purchase the car it only had 58,000 Miles.

Took the car to Orlando mini USA Told by technician that my car was fine but at the role testing it he said I needed a timing chain.

I asked him about the recall he said I had the N 14 engine which was not included in the recall.

Gave me an estimate of $1800 I was under the impression a timing chain glasses well over 100,000 miles in a timing belt around 75,000.

My car hasn't even reached that.

Hoping I can get some answers what to do I know it's easy to pay for if you have that kind of money when you're ready still owe car.

I own a 2011 Mini, Cooper clubman S R 55 n14 engine.

I purchased it with 58,000 miles It herd a little rattle the mechanic from the dealership said that's the mini cooper sound.

I took it to Orlando MINI USA.

They asked me for $1.

800.

To replace chain help me please I still 5 years on this car.

I have made several wholehearted attempts to validate the account, contractual obligation and debt BMW/Mini alleges I owe.

BMW/Mini failed to comply with my request for complete and full documentation supporting the debt within 30 days as required by Fair Debt Collection Practices Act, 1: USC 1692g §809 (b).

To date I have only received a one page letter saying "sorry you owe the debt".

That is it nothing further.

My calls and correspondence are being purposefully disregarded.

BMW/Mini has refused all my letters and calls.

They refuse to provide me with complete documentation of account info, contractual agreements or debt owed.

Their false and inaccurate reporting has destroyed my credit and recently caused me to be denied for a mortgage.

It is unbelievable that a corporation can…

I am writing this letter to inform you of the fraud, forgery and extortion that has occurred to me when leasing an auto from Mini Cooper located in 280 Sunrise Hwy, Freeport, NY 11520.

I leased a 2013 Mini cooper at the above dealership and have returned the car to Herb Chambers BMW/ Mini Dealer in Boston with 29,054 miles of usage.

I currently reside in MA but lived in NY when I signed my lease.

When I originally obtained the car, the lease terms specified 30,000 miles for 36 months.

Unfortunately, I have been surprised by Mini financial Services headquarters at the end of my lease that the lease contract they have on file does not specify that information, rather they have a lease contract that is signed showing I was only allowed 22,500 miles for 36 months.

For three years as long…

Only 40,000 miles on the clock and have been asked by the dealer to spend close to $4,000 in repairs:

1.

Bad thermostat 2.

Alignment 3.

Bad Air bag sensor 4.

Leaking water pump

Terrible customer service from Mini Cooper!

Dear Mini Cooper customer service department.

I am writing today with concern about an issue.

I recently took my 2004 mini in to the local dealer for my power steering recall.

They took care of the problem but I was also informed that the 02 sensor was under warranty for 10 years or 100 thousand miles.

I talk to Thomas the manager at the Buford dealership and he told me to give him my invoice which I did.

He later informs me that he didn’t see anything on my invoice mentioning that the 02 sensor were faulty.

He asks me to show him any documentation saying that it was faulty and he could resolve the matter.

After looking through my paper work, I found my emissions letter which states that the 02 sensor was faulty.

I called Thomas back numerous of times to let him know that I had the…

We noted loss of power steering on our 2004 Mini S (with 88k miles) beginning about 3 months ago and have tried unsuccessfully to verify that our vehicle should be included under the mystical extended warranty program.

We are simply told that our VIN is not included, and no one can provide specifics about the warranty extension.

We find it very hard to believe that our vehicle manufactured during the warranty window could somehow have developed the same problem due to some other non-warranty associated defect.

Stylish, affordable, sophistication, fun to drive is what defines Mini Cooper.

I went in for a Mini Cooper and I love the 6 speed automatic transmission system which gives a smooth drive.

I choose the Hardtop 2 door mini cooper.

I am totally impressed with it for every option that it has in it.

The colors Mini Cooper has to offer is amazing.

The engineering and technology they have used in it amazing.

Performance unmatched with any other car of this kind.

You can enhance your drive with just a push button.

The drive is fun, convenient and smooth.

I love this feature the most: MINI Connected system allows you to get connected to your Facebook and Twitter status, or just play your favorite tunes, web radio, and Pandora stations through a gorgeous, silky smooth interface.

Highly…